Account Manager

The Account Manager is a critical role in working directly with our advertising agency partners to execute on campaigns to meet client targets.  The role supports our sales team to ensure that all aspects of campaigns are performing above client expectations while updating, educating and building relationships with advertising users. 

The Account Manager facilitates the management of all aspects of the campaign internally working with our design team, the advertising operations team and our sellers while providing GumGum clients with an industry leading end-to-end experience.

Note: This position offers the opportunity for remote work or 'work from home' as there isn't a nearby office. However, GumGum is excited to only consider applicants residing in the local area listed in the job description for business needs including some or all of the following: client interaction, team interaction, timezone, etc.

#li-remote

What You'll Achieve

• Support new business development
  • Utilize GumGum’s internal inventory management system to build media proposals for prospective clients
  • Work with and support sales team in building campaign proposal – including excel spreadsheets, PPT, word documents, emails, etc
  • Support Sales in managing and executing strategic sales opportunities
• Coordinate internal teams and execute on sold campaigns
  • Work with sellers to plan, manage, implement and execute sold advertising campaigns 
  • Work with sellers to plan, manage, implement and execute sold advertising campaignsWork in tandem with clients and internal teams to traffic assets/creative/tags for campaign set up
  • Review campaign performance daily to ensure performance is trending to achieve KPIs. Meet with Ad Ops to suggest campaign optimizations
  • Present campaign performance and updates to client or sales team and communicate optimizations to achieve goals
  • Discover new opportunities for growth among existing campaigns
  • Assemble campaign wrap decks and final reports to highlight performance and learnings
• Execute on internal processes
  • Review and approve IOs and billing reports to ensure correct and timely billing occurs
  • Provide feedback to the company on how to best service clients' needs

Skills You'll Bring

• BA/BS degree in Business (Advertising/Marketing) or similar experience
• 1-2 years of experience in the digital media field, preferably in online verticals - Account Management, Media Planning,  Customer Service.
• Extreme attention to detail
• Excellent written and verbal communication skills
• Intermediate PowerPoint, Excel and Word skills
• Familiarity with Atlas, Doubleclick, Comscore, Sizmek, MOAT, Integral Ad Science, Millward Brown, Salesforce, Nielsen, DoubleVerify and JIRA
• Proficient with online advertising terms, concepts, and revenue model
• Able to manage a variety of client needs while delivering on GumGum’s reputation for excellent customer service 
• Diplomatically manage various stakeholders both internally and externally while delivering on client expectations
• Ability to balance competing demands in a high pressure environment to deliver on deadlines

What We Offer

At GumGum, competitive base pay is a part of a total rewards package which also includes benefits, an emphasis on recognition, development, and wellness. The reasonable estimated base pay range for this role is from ($56,000 - $68,000) annually.  The actual amount may be higher or lower. Individual compensation will vary based on factors including, but not limited to, relevant qualifications, work location, and labor market conditions.

The total rewards package offered also includes an employer-matched 401(k) retirement plan, and depending on the role, participation in a bonus, commission, or stock incentive program. Your recruiter can share more specifics during the hiring process. Learn more about our U.S. benefits & perks package at gumgum.com/benefits.