Account manager

Posted 4 Days Ago
Be an Early Applicant
AUS
Senior level
Industrial • Manufacturing
The Role
As an Account Manager at H.B. Fuller, you will build strategic relationships with customers in various industries, develop account plans, identify new market opportunities, achieve sales targets, and support business objectives using formal sales processes. The role requires strong leadership, communication, and negotiation skills to effectively present solutions and manage customer relationships.
Summary Generated by Built In

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets.

This role focuses on selling solutions to industrial manufacturing, packaging, hygiene and more.

The role reports to the Business Manager ANZ. 

Your Duties

  • Develop strong working relationships with Account Companies at strategic, operational and tactical level
  • Develop and instigate Account plans and the development of strategies, in conjunction with the sales team to maximise all opportunities
  • Provide strong, clear, disciplined leadership to ensure all daily activities within the designated accounts support and align to achieving business unit strategies and overall business objectives
  • Identify and evaluate new markets and establish a “value proposition” upon which we can sell into such markets. 
  • Research, analyse, evaluate and implement new business development opportunities for existing and new target customers.
  • Develop and present value statements or sales propositions to the customer that respond to identified customer needs on factors other than price.
  • Ensure the achievement of sales and profit budgets for allocated accounts.
  • Integrate formal data driven sales processes to manage and develop customer relationships. (i.e. SAM cadence, SFDC, Impax Process, Sales Excellence, etc.)

What you will need to do:

  • Conduct presentations, business reviews & other account management functions on a regular basis.
  • Development of Competitor and Market profiles (detailing opportunities and challenges)
  • Completion of periodic reporting
  • Participation in New Product Development (NPD) and New Product Introduction (NPI) processes

What you have to offer:

  • Managing and personally developing account customer relationships.
  • Experience and proven track record of results in a Sales role.
  • Strong financial understanding and business acumen. 
  • Strong communication/interpersonal skill set.
  • Good Oral and Written Communication skills
  • Planning and organisational skills
  • Negotiation ability
  • Problem solving ability
  • Able use project management tool
  • Demonstrates effective self-management
  • Presentation skills
  • Ability to travel and stay domestically and internationally as required

This role is not related to the Construction markets that H.B. Fuller also operates in.

H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.

The Company
5,037 Employees
On-site Workplace
Year Founded: 1887

What We Do

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemical products to improve products and lives.

Your day probably begins and ends with us. Just about everywhere you look – including the windows through which you see and the magazines you read – you’ll find industrial adhesives and sealants produced by H.B. Fuller. Most likely, we made the glue holding together your cereal box, the seals that keep your refrigerator airtight, and the specialty adhesive in your baby’s disposable diaper. While our products are virtually invisible, they play a vital role in ensuring the quality and convenience of modern life. We take pride in working with our customers to add value.

At H.B. Fuller, we are committed to connecting what matters, bringing together people, products and processes that answer and solve some of the world's biggest adhesion challenges. Through our reliable, responsive technical service, we create lasting, rewarding connections with customers in the packaging, hygiene, electronic and assembly materials, automotive, paper converting, woodworking, construction, general assembly and consumer goods industries.

And, we are committed to building an environment where employees are engaged, challenged and given an opportunity to drive superior results. We firmly believe that our employees drive the success of the company. With long-term, profitable growth as the ultimate goal, we strive to cultivate an environment that offers stimulating and financially rewarding opportunities

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