Account Manager

Posted 16 Days Ago
Hiring Remotely in Fort Lauderdale, FL
Remote
Entry level
Healthtech • Pharmaceutical
The Role
The Account Manager is responsible for maintaining patient care continuity, collaborating with health agencies, performing sales in assigned hospitals, coordinating referrals, and ensuring patient satisfaction while following administrative policies.
Summary Generated by Built In

CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.

Job Details:

Responsibilities

  • Promotes and maintains the continuum of patient care from the hospital or MD Office to home or alternate site setting specific to patients in need of Infusion therapy or enteral nutrition. 

  • Collaborates with the multidisciplinary team and servicing home health agencies to facilitate quality, cost effective services in the home, while maintaining continuity of care and achieving positive patient outcomes. 

  • Performs sales duties in and around assigned hospitals, including all relevant clinics and physician offices.

  • Coordinates entire referral, including insurance verification, home health scheduling, discussing financial responsibilities with patients, working closely with operational staff, etc. 

  • Gives high priority to patient and referral source satisfaction.

  • Identifies issues and concerns the patient and/or family may have and assist in issue resolution.

  • Follows established administrative and human resources policies and procedures to always ensure compliance. 

  • Attends educational in services, departmental staff meetings, and mandatory training and meetings as required. 

  • Maintains patient information and records confidentiality.

  • Previous managed care/insurance experience preferred. 

Qualifications

  • Effective communication skills. 

  • Strong organizational and analytical skills. 

  • Proficiency in Microsoft Office including Word and Excel. 

  • Self-starter with the ability to work with minimum supervision. 

  • Demonstrated ability to solve problems with minimal supervision.

  • Strong customer focus as demonstrated by the ability to identify, understand, and respond to Customer needs.

  • Excellent interpersonal skills.

  • Basic computer application skills.

  • Able to handle multiple tasks in a fast-paced environment and to function independently.

  • Able to analyze issues objectively, provide workable solutions and implement these actions.

  • Able to interact and communicate with multiple sources, including the institution staff, physicians, home health servicing companies, community agencies and resources, patients, their representatives and/or family.

CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.

The Company
HQ: Mercer Island, Washington
327 Employees
On-site Workplace

What We Do

CarepathRx is transforming pharmacy care delivery for health systems and hospitals, delivering improved patient outcomes that drive clinical, quality and financial results.

CarepathRx provides the industry’s most comprehensive hospital pharmacy care delivery model, providing support across the patient’s complete healthcare journey—across multiple care settings, from hospital to home, no matter the patient acuity level.

We take an enterprise approach to pharmacy care delivery, providing a powerful combination of technology, market-leading clinical pharmacy services, and wrap-around services. This comprehensive, end-to-end approach enables health systems and hospitals to optimize pharmacy performance across the entire enterprise, including:

- Fully integrated pharmacy operations
- Expanded healthcare services
- Improved ambulatory access
- Minimized clinical variation
- Enhanced clinical patient outcomes
- New revenue streams
- Optimized health system revenue growth

For patients this means a more seamless experience and better overall health. And for clients, it means pharmacy is no longer a cost center—it’s a results generator. Today, CarepathRx works with more than 15 health systems and 600 hospitals nationwide.

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