Account Manager

Company Description

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.

Job Description

What's On Your Plate?

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share

• Maintain continuous business relationship with restaurants

• Provide excellent service and support in order to build strong relationship and resolve operational issues between restaurant and company

• Increase TGO shares by switching restaurants to our own delivery

• Make sure that the menus of the restaurants are up to date at all times

• Optimize the restaurant content (minimum order amount, Delivery time)

• Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer

• Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter

• Generating food coupons, promotions and vouchers from existing restaurants

• Convince restaurants of brand promotion of Talabat

• Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button)

• Encourage restaurant to subscribe for the online payment gateway

• Upselling new services to our existing restaurants

• Coordinate with the restaurant, if restaurant is live or active on the Talabat website, checking and resolve the reason, such as shutting down or stopped delivery

• Maintain accurate records of all sales and prospecting activities including:

• Closed sales

• Follow-up activities

• Sales expense report

• Increased sales report after placing promotion, voucher and coupons

•  Restaurant analysis sheet

What Did We Order?

• Bachelor’s Degree within Business Administration or any other related field 

• Minimum of 3+ years’ experience within Sales

• Negotiation Skills

• Ability to meet deadlines and be flexible in working

• Fluent in both languages Arabic and English

• Communication skills (Written and Verbal)

• Excel Skills