Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
Account Manager
Reporting to: Regional Sales Director
About The Role:
New Era Technology are looking for “A Players” to achieve Sales Targets through proactive development of new prospect customers working as part of our International Division you will be based out of our Slough HQ and responsible for selling a range of cloud and technology solutions to UK and global customers.
PRIMARY DUTIES:
- Cultivate enterprise-wide relationship with end customers and partner(s) to generate new business opportunities across multiple contacts.
- Generate new business; you are in daily contact with potential end user customers.
- Guide prospects through their buying journey. Present and sell solutions across several categories including Collaboration, Managed Services and SaaS focused on Audio Visual Solutions leveraging the wider capabilities of New Era Technology.
- Uncover your prospect’s strategy, goals and objectives and provide solutions to meet and exceed their requirements.
- Effectively manage current account relationships (If applicable).
- Effective pipeline management and forecasting with clearly defined next steps and actions.
- Maintain accurate and up-to-date customer information and sales activity in CRM tool.
- Effectively present information to executive management team (Example QBR).
- Effectively communicate between New Era Divisions and internal stakeholders (i.e. Production Management, Engineering, Customer Service, etc).
- Represent the Company at trade shows, trade association and client meetings to
promote products.
- Assist in resolving customer complaints regarding sales and service.
- Prospecting / Networking.
- Generating Proposals in partnership with other teams.
- Product demonstrations (on-site and off-site).
- Completing all required sales reports and business plans.
- Attending weekly sales meetings.
- Provide customer support and service to all Customers.
SECONDARY DUTIES:
- Work and team with colleagues outline clear next steps, actions and owners.
- Participate in companywide projects & promotion (trade shows, etc).
Required skills and experience:
- An experienced, proactive, energetic, self-starter with an established skill set in solution selling with a solid understanding of the Audio-Visual market.
- Proven history of performance in developing and maintaining strong customer
relationships at the enterprise level, including competence and confidence in presenting
at the Director, VP and C-level.
- Excellent networking, presentation, and communications skills.
- Excellent computer skills, including a strong familiarity with the Microsoft Platform, and
understanding of technology trends and solutions within the unified communications
marketplace.
Personal Skills required:
- To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information:
- This is a full-time position based at your home office location and our Slough office
- Hours of work are 0900 – 1730 Monday to Friday
- 25 days holiday
Benefits:
- Cycle to work scheme
- Life insurance
- Company Pension
- Private medical insurance
- Sick pay
- Flexible working
New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
What We Do
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe.
New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government.
Solutions and Services:
• Collaboration & Unified Communications
• Data Networking
• Digital Transformation
• SecureBlu Security Services
• CloudBlu Cloud Services
• Physical Security & Life Safety
• Managed Services
• Professional Services
