Account Manager

Account Manager

Reporting to: Regional Sales Director

Company Overview:

New Era Technology’s family of companies have been in business for 50+ years.

New Era Technology and our family of companies have served as a longtime multi-discipline technology integrator and adviser to customers around the globe by providing end-to-end technology solutions and services. Over the last several decades New Era has developed strong partnerships with leading technology vendors and manufacturers to become their partner of choice. Today, New Era continually seeks strategic partnerships and opportunities to expand its presence as a trusted adviser throughout the world.

Corporate Value

At New Era Technology, our culture is developed from how we run the company every day. At the core is our devotion to relationship building, which includes commitments to our employees, customers, and partners through upholding the highest standards in ethical and social behaviour, acting with integrity, and complying with policies that support those actions. Our guiding principles are founded on Dedication, Innovation, and Trust.

New Era Technology has 80 locations worldwide in the Americas, the United Kingdom, APAC, and Europe.

With over 4,500 employees, New Era is comprised of the finest team of Engineers, Designers, Installers, Technicians and Sales Professionals, who provide hands-on collaborative consultation backed by industry training and certification, to deliver dynamic solutions for our customers.

About The Role:

New Era Technology are looking for “A Players” to achieve Sales Targets through proactive development of new prospect customers working as part of our International Division you will be based out of our Slough HQ and responsible for selling a range of cloud and technology solutions to UK and global customers.

PRIMARY DUTIES:

• Cultivate enterprise-wide relationship with end customers and partner(s) to generate new business opportunities across multiple contacts.
• Generate new business; you are in daily contact with potential end user customers.
• Guide prospects through their buying journey. Present and sell solutions across several categories including Collaboration, Managed Services and SaaS focused on Audio Visual Solutions leveraging the wider capabilities of New Era Technology.
• Uncover your prospect’s strategy, goals and objectives and provide solutions to meet and exceed their requirements.
• Effectively manage current account relationships (If applicable).
• Effective pipeline management and forecasting with clearly defined next steps and actions.
• Maintain accurate and up-to-date customer information and sales activity in CRM tool.
• Effectively present information to executive management team (Example QBR).
• Effectively communicate between New Era Divisions and internal stakeholders (i.e. Production Management, Engineering, Customer Service, etc).
• Represent the Company at trade shows, trade association and client meetings to

promote products.

• Assist in resolving customer complaints regarding sales and service.
• Prospecting / Networking.
• Generating Proposals in partnership with other teams.
• Product demonstrations (on-site and off-site).
• Completing all required sales reports and business plans.
• Attending weekly sales meetings.
• Provide customer support and service to all Customers.

SECONDARY DUTIES:

• Work and team with colleagues outline clear next steps, actions and owners.
• Participate in companywide projects & promotion (trade shows, etc).

Required skills and experience:

• An experienced, proactive, energetic, self-starter with an established skill set in solution selling with a solid understanding of the Audio-Visual market.
• Proven history of performance in developing and maintaining strong customer

relationships at the enterprise level, including competence and confidence in presenting

at the Director, VP and C-level.

• Excellent networking, presentation, and communications skills.
• Excellent computer skills, including a strong familiarity with the Microsoft Platform, and

understanding of technology trends and solutions within the unified communications

marketplace.

Personal Skills required:

• To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information:

• This is a full-time position based at your home office location and our Slough office
• Hours of work are 0900 – 1730 Monday to Friday
• 25 days holiday

Benefits:

• Cycle to work scheme
• Life insurance
• Company Pension
• Private medical insurance
• Sick pay
• Flexible working