Account Manager

Company Description

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

The pandas have embarked on an inspiring journey to serve “Meal for Every Table.” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.
Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as an Account Manager - Health and Wellness and play your part in the Marketplace Commercial Domain.
On this journey, you will report to Lead - Pharmacy Operations.
Your Responsibilities will include:

• Assist to develop and execute new Processes/SOP’s, continuous improvements of processes, data analysing, and update the data in the system.
• To be able to sort out the content regarding pharmacy catalogue/formulary.
• To be a creative problem solver and able to perform root cause analysis.
• To assist in making proposals for launching successful model of pharmacies.
• Onboarding, training & activation of new accounts.
• Provide support to the sales team with prospective clients.
• To be able to provide insights regarding pharmacy operations.
• Plan and manage the operational tasks, driving the completion of key project deliverables and following up on outstanding items.
• Completing all daily/weekly routine tasks and maintaining data sheets and trackers.
• Ensure all tasks are completed & all changes are made well within the turnaround time.
• End to end communication & coordination with all the sub-departments of the operations team.
• Coordination with all of shops team to ensure issues are resolved with top most priority.

Qualifications

Your Role In This Journey Requires The Following

• Fresh Graduate – with exceptional Microsoft skills.
• Medicine knowledge with respect to brands & categories.
• Any prior experience of collaborating with different teams preferred.
• Exposure to process improvements, quality tools and methods.
• Attention to details and have an artistic eye.
• Experienced in working on google sheets and doc.
• Excellent interpersonal, communication & writing skills.
• Photo editing skills will be preferred.

Additional Information

What does your playfield look like?

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver.
• We love what we do, and we don’t rest until our targets are achieved.. So if you’re also someone who is driven until the dream is achieved, come join us.