A Little About Us
EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com
Account Manager
Remote, US
About the Role:
EDB is looking for an Account Manager ready to take the helm of managing a selection of our enterprise accounts, not only maintaining and enriching our existing relationships but also finding fresh opportunities for growth within them. You'll thrive in this role if you're keen to expand your professional boundaries with a company at the forefront of transforming how organizations use Postgres to drive their businesses forward.
Responsibilities:
- Build and sustain robust, enduring relationships with customers, ensuring open communication about the progress of initiatives. Develop new business with existing clients and pinpoint areas for improvement.
- Identify upselling and cross-selling opportunities to grow enterprise accounts and craft bespoke proposals to address individual client goals. Monitor key account metrics to shape and forecast sales strategies, and collaborate with the marketing team to launch client-focused campaigns. Keep a pulse on competitor activities and market trends to guide strategic planning.
- Lead and conclude contract negotiations with clients, focusing on terms, pricing, and payment schedules that benefit both parties. Collaborate with account team members to align contract specifics with customer service objectives, and regularly review and adapt contracts to reflect customer feedback and market changes.
- Analyze client account performance data to produce detailed reports and provide stakeholders with actionable insights. Communicate key performance trends to inform and guide decision-making.
Requirements and skills:
- 5+ years in enterprise account management experience for enterprise accounts
- Skill in crafting and evaluating business proposals
- Ability to monitor sales trends and perform sales forecasting
- Adept at identifying upselling and cross-selling opportunities
- Expertise in mapping customer structure and engaging with different stakeholders
- Capability to develop and maintain key account metrics
- Track record of growing enterprise account portfolios
- History of achieving or exceeding sales targets
- Evidence of proficient customer relationship management and retention
- Experience in developing and implementing strategic sales plans
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2024! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.
We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply!
EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity.
EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.
#LI-Remote #BI-Remote
What the Team is Saying
What We Do
EnterpriseDB (EDB), the leading Postgres Data & AI Platform, unleashes the power of Postgres to transactional, analytical, and AI workloads with unified governance and management. Built on the most extensible database, EDB extends Postgres to more workloads and supercharges it with built-in intelligence to optimize performance, cost, collaboration, governance and security. Now customers can manage more workloads from a single platform for database, data warehouse, data lakes and AI workloads from cloud to on-prem. EDB makes innovation possible for the world’s most powerful companies.
Why Work With Us
We thrive in an open environment, free from hierarchy and bureaucracy, where driven, smart, passionate, engaging people make EDB an inspiring and fulfilling place to work. We collaborate across 30+ different countries and allow people to be their authentic selves everyday. You'll get to work with kind and caring people who enable your success.
Gallery
_0.jpg)
.jpg)
EDB Offices
Remote Workspace
Employees work remotely.
We are a 100% remote company where our team members have the opportunity to work right at home in their bunny slippers on their own schedules.
