Account Manager

About the Role

Located in Charlotte, NC

Home Solutions, the fastest growing media company in home services, is seeking an Account Manager to lead and grow the strategic partnerships with many of our market-leading brands. As an Account Manager on our Partnerships team, you will cultivate strong relationships and operate as the main point of contact with your portfolio of partners, identify opportunities to grow revenue, collaborate with internal stakeholders to activate growth plans or resolve issues, work in our CRM system to keep account details and information up-to-date, leverage our data to create insights and reports and influence outcomes that grow our business. Blending your knowledge of our partner’s business objectives with our organizational capabilities, you will identify growth corridors, secure new business opportunities and maximize revenue generation.

Your Day to Day

• Building long-term, high-performing relationships with partners leveraging data to provide recommendations that drive growth
• Leveraging interpersonal skills to identify and advocate for optimal business outcomes
• Supporting the Account Director with insights and reports to communicate partner performance relative to established key performance indicators (KPIs)
• Leveraging strong problem-solving and critical thinking skills to troubleshoot issues, align the right stakeholders and drive to resolution, matching urgency with impact to the business or team
• Collaborating with internal stakeholders to achieve partner KPIs, resolve issues and execute new growth opportunities that grow revenue
• Pulling reports, leveraging dashboards and creating material that synthesizes partner and category performance for the Account Director
• Leveraging prior experience or demonstrate a willingness to become an expert in your categories by developing an understanding of the competitive landscape and category/consumer trends
• Supporting the build out and delivery of outstanding partner presentations that drive growth and move our partnerships forward through a combination of in-person and virtual meetings
• Demonstrating strong detail-orientation and project management skills to meet established deadlines
• Demonstrating strong communication skills and executive presenc

About You

• 2+ years experience in a client facing or relevant role
• Experience in digital marketing preferred
• An ownership mentality where you know your business, collaborate effectively and support the
  delivery of partner and/or category objectives
• Demonstrated success in combining data analysis with synthesis to provide recommendations that lead to growth
• Experience with influencing business outcomes and closing opportunities
• Exceptional team player with strong interpersonal skills, time management skills and detail-orientation
• Exceptional ability to serve as a liaison with stakeholders, internally and externally
• Competitive mindset with an aptitude for growth and a demonstrated track record of meeting and exceeding goals and objectives
• Proven track record of leading several projects simultaneously and balancing competing priorities
• Desire to work in a fast-paced, high-growth environment where change is a constant
• Experience with performance-based marketing or managing affiliate relationships is a plus
• Experience with home services brands or the home services marketing landscape is a plus
• Alignment with our core values: Grow Without Limits, Get After It, Act With Focus, and Build The Team.

About Us

Launched Fall 2017, Home Solutions targets the rapidly digitizing home services vertical and  matches homeowners with the right service provider to meet their needs. Through our websites, Home Solutions has a proprietary audience of 47M+ homeowners and prime real estate in search engines. We are on a mission to make homeownership easier by creating high quality content that pairs consumers with providers in a range of related categories. 

Home Solutions was incubated within Three Ships, a growth equity firm that launches and invests in digital companies, builds great leadership teams, and helps them rapidly scale. The Three Ships portfolio currently includes several businesses - Home Solutions, Pillar 4, Stacksphere , and 3S UK - and over 50+ websites that help consumers navigate the overwhelming choices through online marketplaces and the most informative content online.  Headquartered in Raleigh with offices in Charlotte and London, we are always looking to find the right people to help us continue to grow this business and place a high value on teammates with a growth mindset and a “get after it” mentality.  

Why You Should Join Us

• Results: Home Solutions is the fastest-growing marketplace company in the home services category.
• Opportunity: Home services is a $600 billion market that largely still operates like it’s 1999.  During the next decade, we anticipate a huge digital transformation in the category, and marketplace companies will lead the way.
• Ownership & Impact: We seek talented people with the desire to own and run parts of the business that drive company performance. Leadership is fully aligned and incentivized around our growth-focused mission.
• Exposure & Learning: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. The opportunity to build new skills and learn from smart people is endless.
• Career Growth: There is no cap on growth, promotions, or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly.
• Stability: We are privately owned, have no debt, and have significant cash to invest – we’re “rock-solid” financially.
• Fun: The team has a high bar for excellence, but also a real interest in each other and making work fun.

The Package

As a full-time employee of Home Solutions, you’ll have access to competitive benefits, including flexible time off, health/dental/vision, 401k match, an annual Relax & Recharge Bonus, an annual Learning & Development stipend to enroll in class(es) of your choosing, and up to $75 mobile reimbursement. If you join us in person in our Raleigh or Charlotte locations, we have an office stocked with snacks, coffee, and just about every other beverage you can imagine.

EEOC Statement

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.