Account Manager

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive.

Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. 

This position is responsible for coordinating all activities related to developing strategic approach to growing the Specialty Market Segment, managing corporate relationships with the key converters, and developing strong relationships with targeted end users. The successful candidate will have primary territory responsibilities for the SE US geography and will lead the integrated Segment Team. Responsibilities include managing price, product, quality, service, new product introductions, and communications. Will work with / through regional personnel in an effort to develop and increase and/or maintain share/profit position with these assigned accounts and in an effort to increase Cascades - Sonoco’s exposure on a national basis.

What you'll be doing:

• Strengthen and develop relations with key personnel at national accounts through extensive personal contacts at all levels of management, correspondence, and regular attendance at trade association meetings
• Responsible for owning and managing all facets of relationship with accounts. This includes expanding relationships into C-Suites as well as having regular contacts with various functions within the account. (depth and breadth)
• Demonstrates value proposition to the customer in terms of the customer’s financial strategies and measures. Able to quantify the value of our solution in terms of the customer’s financial strategy and ROI
• Able to deliver Boardroom level presentations
• Coordinate quarterly reviews to include: sales data, quality, delivery, TCO projects, and value generation
• Work with Converters to optimize value of our products on their equipment/in their applications
• Monitor and coordinate Supply Agreements, Inventory Agreements, CDA’s, and bid proposals. Maintain proper linkage with the functional groups at all times
• Review customer complaints and work with plant and/or regional personnel to ensure that concerns are resolved expediently and to the satisfaction of the customer
• Responsible for ensuring AR/DSO is managed and kept within the terms of the customer agreement
• Have strong market knowledge of North American poly coated board markets and sustainable solutions in these markets. Understand value proposition required to win in these markets
• Responsible for attending appropriate trade shows and becoming Sonoco’s ‘expert’ in the targeted markets served
• Keep JV team informed as to competitive activity at accounts assigned to include share, price, quality, product offerings, and all other areas of involvement
• Demonstrate consistent, methodical work habits to drive and complete the account management process, within time and resource constraints.
• Develop a ‘pull’ strategy by working with end users to specify our products if necessary
• Make recommendations regarding competitive market price points for products, manage adjustments in prices, and coordinates all pricing activities internally and externally
• Prepare and maintains account plans for each account assigned
• Coordinate the implementation of these account plans
• Develop strategic plan for account 1-3 5 year models
• Stay abreast of major business trends and technical developments as they relate to assigned markets and accounts and provides management with regular updates for planning purposes
• Work with appropriate personnel to develop new product and service offerings for assigned markets and accounts
• Responsible for internal and external selling to drive the Big Picture alignment and to ensure customer focus and operational optimization are prioritized
• Analyzes and evaluates customer forecast and assists S&OP efforts
• Protect assets, confidential and restricted information, developments, specifications, materials, legal obligations, and other such data in contacts with external parties
• Comply with all company policies
• Demonstrate knowledge and understanding of Cascades Sonoco including businesses, organizational structure, value drivers, products and services, and competitive market position
• Question and challenge the status quo
• Display honesty and integrity, and honor company, customer and personal commitments

This is remote position with the desired candidate located in in GA, AL, SC, or NC.

We'd love to hear from you if:

• Minimum 4 year college degree.
• 5+ years experience in corrugated or Folded Carton manufacturing and a minimum of 3 years commercial, industrial manufacturing or sales experience in B2B environments, selling/marketing experience with national account management experience
• Familiarity with the packaging industry, specifically food service and corrugated markets
• Strong written and oral communication skills
• Strong working knowledge of Excel, PowerPoint and Word
• Ability to travel 2-3 nights/week

This is a progression position and level will be based on candidate experience and business needs. 

Compensation:

Account Representative I: The annual base salary range for this role is from $67,040 to $75,420 plus annual target bonus of 12.5% of base salary

Account Representative II: The annual base salary range for this role is from $82,800 to $99,360, plus annual target bonus of 12.5% of base salary

Senior Account Representative: The annual base salary range for this role is from $94,200 to $113,040, plus annual target bonus of 12.5% of base salary

Account Manager: The annual base salary range for this role is from $111,825 to $134,190, plus annual target bonus of 12.5% of base salary

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We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.