Account Manager

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

The Opportunity

With innovate new products recently launched, there has never been a more exciting time to join Cochlear. This is a unique opportunity to be a part of a newly formed team who are focused on driving growth in our bone conduction hearing business and pave the way for new marketing-leading technology within the hearing sector.

In this newly created position, we are seeking a sales professional to join our team and contribute to our growth. The Account Manager is responsible for supporting business growth and achievement of target sales by providing industry leading surgical and clinical support. 

The position requires sales and marketing expertise, comfort with attending and addressing surgical needs, and the continuous development and application of business acumen.

Key areas of Accountability include:

Supporting the achievement of Sales Targets

• Implement business and marketing plans to achieve sales targets, targeted unit quota, and revenue objectives.

• Demonstrate exceptional sales and business acumen to identify market opportunities, competitive positioning, research customer needs, and generates sales.

• Make presentations regarding products, promotional/public relations, and account plans.

• Establish strong relationships with all key people in the assigned accounts (e.g. surgeons, audiologists, OR department, purchasing department).

Internal and External Customer Training

• Identify training needs of internal and external stakeholders, and design/customise training programs to fulfil customer needs.

Clinical Support

• Responsible for full surgical and clinical support to defined surgical/hearing centres and additional centres when required

• Provide surgical support in the operating theatre for implant procedures, especially during the start-up phase for new surgeons, staff or hospitals and on-going basis support, as necessary

• Ensure theatre staff are trained to support bone conduction implant surgeries, including the use of the surgical equipment and instruments

The successful candidate will have the unique opportunity to shape Cochlear’s flagship business. You will have the benefit of working across multiple interesting and innovative projects, with significant career development avenues for the right person. Cochlear offers a supportive and collaborative working environment with ample opportunity to progress.

About You.

As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:

Essential

• Bachelor’s degree in business, Healthcare, or relevant field

• Demonstrated sales management experience in healthcare or relevant field

• Previous experience working within a hospital environment providing surgical support.

• Excellent sales and influencing skills

• Outstanding communication skills – oral, written and presentation

• Good understanding of institutional and B2B sales processes along with sound commercial acumen

• Proven track record of building and nurturing stakeholder relationships – internal and external

• Experience in creating successful business plans and sales plan objectives

• Ability to travel interstate (up to 50% of the time)

Something else to grab our attention (Desirable):

• Qualified Clinical Audiologist

• Bachelors / Masters in Audiology

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.