Account Manager - A

Summary: 

The primary responsibility of the Sales Account Executive (AE) is to support, maintain and develop diversified sales account portfolio. The AE is expected to prospect and contract new business that meets the gross margin goals of the branch and positively affects the company. They are expected to grow their account portfolio to a larger revenue level and have a diverse mix of customers. The customer portfolio should be a mix of Local & Regional Builders, Design Studio customers and focused National Accounts and should continue to meet the Branch margin goals. They will be responsible for maintaining and submitting an active Account Target list that will serve as the focused point of sales growth for them and the branch. AE will also actively be managing customer profitability through price actions, product expansion and merchandising product assortments. 

Essential Functions: 

• Develop and close new business through networking and perseverance - 1 new account required every 3 months. New community with current customer or a new SAP account number approved through the Bid Review Process. 

• Margin Enhancement – Maintain a job cost gross margin percentage for the account portfolio over that of the Branch profitability target. Participate in all margin enhancement activities as requested. 

• Sell and promote those products that are supported by the Branch Operations team 

• Serve as an Advocate (as needed) with Collection efforts 

• Have completed Bid details on file for all accounts 

• Bid Review Process Adherence 

• Return all Forecasts/Pipeline information on schedule per deadlines set in place 

• Establish and maintain relationships with builders 

• Prepare bids, take offs, job change orders, pricing verifications, professional sales presentations, and meet with target accounts 

• Assist with estimating costs for bid proposals as assigned 

• Provide special quotes, as needed, for Design Studio and Builder Customers 

• Manages timely (within 30-days) contract execution and obtains contract completion, including changes due to pricing.  

• Provide Design Consultants, Order Processors, and Production Managers with all required information  

• Ensure proper planning and coordination of job efforts during order and installation process 

• Maintain bid folders for future updates, e.g., price increases, construction change orders, etc. 

• Manage internal billing questions, spec changes, special quotes, etc. 

• Must be willing and able to travel when necessary 

• All other job duties as assigned 

Skills and Qualifications:  

• High school diploma or general education degree (GED) with three to five years related experience and/or training; or equivalent combination of education and experience  

• Understand blueprints related to builder’s floor plans 

• Ability to communicate effectively with customers, co-workers, and supervisors in a professional and courteous manner 

• Identify, analyze, address, and resolve problem areas, conflicts, and issues 

• Organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process 

Job Competencies 

• Basic technology skills, including MS Office Suite 

• Strong communication skills, including written communication 

• High level of organizational skills, time management skills, and ability to work effectively in a fast-paced environment to consistently meet deadlines 

• Ability to take ownership of responsibilities and effectively handle interpersonal relationships with others