Our client is a well-established insurance brokerage firm specializing in employee benefits. They provide exceptional service to clients and foster a collaborative work environment.
As an Account Manager, you will be a key liaison between our clients and our internal teams. Your primary responsibility will be to manage complex employee benefits accounts, ensuring client satisfaction and retention.
Client Relationship Management:
• Serve as the day-to-day contact for assigned employee benefits accounts.
• Understand client needs, objectives, and challenges.
• Provide proactive support and address inquiries promptly.
Account Maintenance:
• Coordinate renewals, open enrollments, and plan changes.
• Collaborate with carriers and vendors to ensure seamless service delivery.
• Monitor compliance with regulations and industry standards.
Problem Resolution:
• Address client concerns and resolve issues promptly.
• Advocate for clients within the organization.
Sales Support:
• Process applications, payments, and enrollments.
• Assist in proposal development and presentations.
Data Management:
• Maintain accurate records, reports, and documentation.
• Utilize agency management systems effectively.
• Current life and health insurance license in the state of employment.
• 3+ years of experience in insurance brokerage.
• Bachelor's degree preferred.
• Strong understanding of employee benefits.
• Excellent communication and presentation skills.
• Intermediate software experience, including Microsoft Office Suite.
• Hybrid Schedule
• Health Insurance
• Paid Time Off
• 401k
What We Do
Adams Keegan is a leading national provider of cloud-based, integrated solutions for human resources information systems (HRIS), payroll, employee benefits, and benefits administration. Adams Keegan serves clients in a range of industries and sizes, from 5 to 5,000 employees.
Our services are delivered through a combination of innovative HR technology and talented employment professionals. Efficenter®, our HRIS, integrates with other management systems, providing a single version of the truth for employee-related operations. Plus, our tenured staff of experts in all key HR disciplines is ready to take your call – and know you by name.
This unique approach differs from that of pure payroll or SaaS providers. While our technology compares favorably with any provider on the market, we earn and keep our clients through our people and our client-first culture of unmatched service. We offer hands-on stewardship to our clients’ businesses and employees, and are fully accountable for everything we promise to do on their behalf.
The result? Knowing that the hassles of employee administration and compliance are gone, our clients can return to growing their business. Let us get to know your business, and we’ll demonstrate how our client-centric approach can benefit your people, your customers, and your enterprise.
