Account Manager

Job Description Summary

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours

401(k) with company match

Paid vacation, sick, personal and parental leave time

Paid Volunteer Time: giving back to our communities is important to us

Employee Recognition Program - convert your recognition points into gift cards

Employee Assistance Program - offers benefits to help you manage daily responsibilities

Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual

To join our team as an Account Manager based in Westborough, MA. The Account Manager will be a representative to Mass Save program Trade ally organizations. Establishes and builds relationships in local, regional and national markets. Manages and promptly resolves customer concerns. Records, tracks customer interactions in accordance with corporation's procedures. Verifies Mass Save program product installations and that all paperwork received is accurate and complete. Trains on Mass Save technical specifications and program requirements, and communicates Mass Save program changes. Develops strategies to drive increased savings acquisition. Troubleshoots technical issues, determines solutions in accordance with product and customer specifications, and recommends solutions.

Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.

For this opportunity, you're a great fit if you can

• Maintain current accounts and develop new accounts responsible for larger, moderate risk, and complex accounts.
• Act as local, on-site program and company representative to customers and contractors; to encourage participation in the program and overcome barriers. Design and deliver proposals.
• Document customer and contractor interactions to adhere to program requirements. Provide input and status updates to program staff
• Troubleshoot technical problems and issues, provide technical advice, guidance and training on installation, adaptation, configuration or enhancement in accordance with client specifications
• Travel throughout a defined territory with a larger geographic impact or mix of low and high-tier client impact.

In this exciting career opportunity, you will have

• 5-8 years' experience, BA/BS,
• Demonstrated success in developing and maintaining customer, client, and contractor relationships with high level of satisfaction
• Complete understanding and wide application of energy efficiency, sales and technical principles, theories and concepts
• Experience presenting to variety of audiences, strong verbal and written communication skills
• Proven familiarity with core business metrics (Simple Payback, ROI, IRR, NPV) preferred
• Technical knowledge
• Experience promoting energy efficiency measures in a business setting preferred
• Windows-based software experience, including Word, Excel, Outlook, PowerPoint. Experience with Salesforce based systems preferred
• Experience working with utility rebate and financing programs highly desired
• Broad network of industry contacts and connections highly desired
• Employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds
• Employee must also frequently drive moderate to long distances in an automobile

Compensation Range

$65,800.00 - $98,700.00

Currency

USD

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Additional Job Description

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.