Account Manager

| Boston, MA, USA +80 more | Remote
Employer Provided Salary: 46,750-115,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Full-time, Remote (US)
Hurry up! We’ve got a dream to build!

BlueConic is an international SaaS company that is growing at a sustainable, consistent pace. With a clear-eyed focus on being the market leader in the red-hot Customer Data Platform category, we’re looking for our next Account Manager to join the BlueCrew. Are you the type of Account Manager who thrives when working in a collaborative environment as a member of a multi-discipline customer team? Does celebrating the successes of your customers light you up just as much as (if not more than) overachieving against your revenue goals?

We've got a job for you.

Working remotely from within the United States, you will develop and maintain strong relationships with our largest customers in the media space and support them as they rely on BlueConic to drive and execute their most important marketing executives. Following our differentiated sales approach characterized by Expertise, Partnership, and Empathy, you will be tasked with supporting all aspects of the business relationship, ensuring clients are meeting their business goals while also overachieving against BlueConic’s commercial goals.

In this role you will:

  • Serve as the primary commercial point of BlueConic contact and internal advocate for the buyer/budget holder and as the liaison between the customer and internal teams, including Customer Success and Product.
  • Collaborate with Sales and Customer Success to develop tailored growth plans for the accounts in your portfolio and to ensure the customer meets their success metrics for the software.
  • Own the relationship with your customer portfolio, including communicating with stakeholders on a regular basis and in response as required, while establishing deep and wide relationships across the organizations.
  • Maintain a book of business for which you will be goaled on achievement of gross churn and expansion targets, and for forecasting and reporting on gross churn and expansion pipelines to management.

You have:

  • 5+ years of experience achieving quota and carrying a book of business comprising large accounts in a B2B software/SaaS account management role (or directly related position), ideally within the marketing technology space.
  • Superlative communication and interpersonal skills with an aptitude for building strong client relationships.
  • Well-honed negotiation skills with a problem-solving attitude and strong understanding of what levers can be pulled to structure deals that are attractive to customers and BlueConic alike.
  • Proven ability to deftly manage escalations, timelines, priorities, and expectations, both on a customer-by-customer basis, as well as across your portfolio.
  • Organizational and prioritization skills that set you apart from your peers.
  • Gone above and beyond for clients and can speak to the resulting quantitative and qualitative success from your efforts.
  • A consultative selling approach, spending time with the customer to intimately understand the business problem(s) they are trying to solve, and recommending a specific, tailored solution.
  • Deep understanding of organizational dynamics and multi-level decision making structures within a customer organization.
  • Experience leveraging networking tools and teams to expand the breadth of relationships within the customer organization.

It will set you apart from the pack if you have:

  • Experience working with customer data platforms, digital analytics, personalization/tag management, campaign management, and/or web-based technologies. 
  • Worked in the marketing technology space for a considerable part of your career.
  • Previously been a marketing practitioner, either at a brand or agency, and have a firm grasp on marketing strategy and tactics.
  • Worked in the Media space, either with a media brand and/or company

Reasons to join us:

  • Help build the best company in marketing technology, period.
  • Make an outsized, transformational impact - for your customers, for BlueConic, and for your career.
  • Enjoy a flexible, remote-first approach to work.
  • Thrive in an inclusive, multi-cultural environment with a values-driven work culture that has been deliberately crafted from the beginning.

About BlueConic:

BlueConic is the market-leading customer data platform, which gives marketers the power to liberate their data and use it to improve marketing outcomes. Our clients use BlueConic to unify individual-level data and then use that single view across channels. Our SaaS platform is the solution for challenges marketers haven’t been able to solve for years. We’re headquartered in Boston with a significant presence in the Netherlands and with more than 300 brands currently using the platform, our work is experienced by millions.

As a group, we are driven by “building the dream” - the collective passion, ethic, vision, and set of values channeled by a group to achieve a common goal of being extraordinary. Our goal is for BlueConic to be a fun, productive, welcoming, and safe space where BlueCrew members of all races, gender identities, gender expressions, sexual orientations, physical abilities, physical appearances, socioeconomic backgrounds, life experiences, nationalities, ages, religions, and beliefs are empowered to be able to make an outsized impact every day – for customers, for partners, for employees.

If hired, applicants based in the US can expect an annual base salary and commission target within the following ranges, depending on experience. BlueConic also offers a comprehensive benefits package to full-time employees including a selection of medical, dental, and vision insurance plans, 401(k) matching, 28 vacation days annually, paid parenting leave, and more.

Annual base salary

$85,000$115,000 USD

Annual commission target

$46,750$63,250 USD

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • CSSLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SalesforceCRM
    • Salesforce PardotCRM
    • SlackCollaboration
    • ZoomCollaboration

What are BlueConic Perks + Benefits

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
BlueConic matches 100% of an employee's contributions up to 4% of their annual base salary, with immediate vesting for matched contributions.
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
BlueConic offers all US employees 28 days of vacation per year on top of sick time and paid holidays.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Free snacks and drinks
Some meals provided
BlueConic provides sushi for lunch for anyone in the office on the last Wednesday of the month.
Company-sponsored happy hours
BlueConic enjoys monthly happy hours in the Boston office.
Home-office stipend for remote employees
Remote employees are provided with a $500 stipend to be spent on making their home offices comfortable and productive spaces.
Professional Development
Promote from within

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