Mid-Market Account Manager

Summary: 

The Mid-Market Account Manager will be primarily responsible for generating new expansion sales into existing customers through cross-selling, up-selling and growing pipeline. We are looking for candidates with a drive to succeed and grow professionally, someone who is a self-starter and has a positive mindset.

As a Mid-Market Account Manager, you will:

• Ensure that customers derive maximum value from their investment in TCP products, identify new opportunities, and collaborate with appropriate business units to ensure growth.
• Achieve and exceed assigned sales revenue quota.
• Conduct needs assessments at various levels and within multiple customer groups (technical, a line of business, executive, etc).
• Communicate effectively how to close the gap between a customer’s current process and their desired state.
• Maintain an organized database of accounts, opportunities, and associated activities.
• Accurately manage, track, and precisely forecast revenue opportunities.
• Communicate a compelling and concise value proposition for expanding customers.
• Be responsible for territory planning and management.
• Complete a minimum of 40 dials a day with 1.5 hours of talk time.
• Travel up to 20%

 You are a strong fit for this role if you have:  

• Bachelor’s Degree preferred. 
• Up to 3 years of Account Management or Sales experience; SaaS sales are preferred, but not required. 
• Proven success in building pipeline 3x the size of quota
• Ability to create and assess sales opportunities via a consultative approach. 
• Proactive, takes the initiative, detail-oriented, coachable, and a good listener. 
• Ability to prioritize and perform effectively under pressure. 
• Strong knowledge of business processes, mobile business applications, and automation 
• Highly motivated, results-oriented, and high-integrity professional  
• Exceptional telephone and interpersonal communication skills 
• The desire to be both a mentor and student contributing to the collective success of their team. 
• Ability to work well under pressure, manage competing priorities, and meet deadlines. 
• An outgoing, high-energy personality who enjoys new “adventures” and helping others to solve problems. 
• A "how can I help?" attitude - Willingness to think outside of the box to help your customers. 
• Proficiency using CRM automation tools such as Salesforce is a plus 
• Experience using Outreach, Salesforce, BoostUp, and Zoom Info is preferred, but not required.

Benefits:

• Competitive salary based on experience plus uncapped commissions
• 20 days PTO and 13 days of companywide holidays
• 8 hours to volunteer and impact your community
• Comprehensive benefits (Health/Dental/Vision/401K)
• The work/life set up you need to be successful.

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