Account Manager

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Remote or Hybrid
Senior level
Software
The Role
Owns account strategy, sales execution, revenue growth, and complex sales cycles for telecom network solutions. Builds executive relationships with Telstra stakeholders, positions Nokia’s IP, optical, fixed-network, broadband, and AI-ready portfolio, and leads cross-functional teams through qualification, tendering, negotiation, and closing. Provides market intelligence, maintains forecasts and CRM governance, and collaborates with ecosystem partners to support customer network modernization.
Summary Generated by Built In

This role requires a motivated professional familiar IP routing, IP/MPLS, DWDM Optical, Fixed Access (FTTx, PON) and emerging AI-driven network technologies.

You will work closely with our key Telstra stakeholders a hybrid remote/in person basis, supported by our Presales and Network Infrastructure Business Groups, and related ecosystem partners to expand our footprint and accelerate customers’ network development and modernization initiatives.

Responsibilities
  • Own the account strategy for the customers, including long-term business planning, sales execution, and revenue growth.
  • Manage complex sales cycles involving customers’ internal decision-making, including: technical, infra operations, network division, network consulting, etc
  • Drive growth across IP, DWDM, Fixed Networks, Broadband, and AI-ready network solutions, increasing adoption of our portfolio within customers.
  • Build and maintain strong, trusted relationships with key stakeholders in the customers.
  • Understand customers’ investment priorities, pain points, RFP/RFI and align our solutions with their business goals.
  • Provide actionable market intelligence, competitive insights, and customer feedback to shape product strategy and go-to-market plans.
  • Lead cross-functional teams (product line, solution architects, pricing, tender, delivery, supply chain) to qualify and close complex opportunities.
  • Present and position our Nokia portfolio with clear differentiation and quantifiable business outcomes.
  • Collaborate with ecosystem partners to strengthen overall value delivery.
  • Use corporate CRM/Sales processes to ensure accurate forecasting, pipeline hygiene, and account governance.
  • Represent the company with professionalism and integrity, building long-term partnerships with customers that drive mutual success.
Qualifications
  • 5–12 years of proven sales or account management experience, ideally in telecom equipment, network solutions, or IT infrastructure.
  • Direct experience selling to Telco customers, or substantial hands-on experience in procurement, RFP, BMT, PoC, or service deployment processes.
  • Strong track record managing Tier-1/2 operator accounts with complex deal cycles and multi-stakeholder alignment.
  • Business acumen and consultative selling skills—able to translate technology into real business outcomes for customers.
  • Excellent communication, executive-level presentation, and negotiation abilities.
  • Ability to lead cross-functional teams and influence without authority.
  • Awareness of competing technologies and solutions from global and domestic vendors (Ericsson, Huawei, Ciena, Cisco, Juniper, Huawei).

Skills Required

  • 5-12 years of proven sales or account management experience
  • Experience in telecom equipment, network solutions, or IT infrastructure
  • Direct experience selling to telecommunications customers, or substantial hands-on experience in procurement, RFP, BMT, PoC, or service deployment processes
  • Proven track record managing Tier-1 or Tier-2 operator accounts with complex deal cycles and multi-stakeholder alignment
  • Business acumen and consultative selling skills, including translating technology into customer business outcomes
  • Excellent communication, executive-level presentation, and negotiation abilities
  • Ability to lead cross-functional teams and influence without authority
  • Awareness of competing technologies and solutions from Ericsson, Huawei, Ciena, Cisco, and Juniper

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
HQ: Espoo
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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