Account Manager

Posted 2 Days Ago
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Madison, WI, USA
In-Office
40K-50K Annually
Senior level
Information Technology • Other • Professional Services
The Role
Manage contracted customer accounts for mission-critical facility services, including battery solutions, repairs, equipment upgrades, and maintenance recommendations. Conduct 20–30 daily customer calls, review maintenance reports, prepare and validate quotes, follow up with prospects, maintain CRM records, coordinate with operations, and close business to meet sales goals. The role also requires maintaining client relationships, communicating clearly, and supporting sales productivity improvements.
Summary Generated by Built In

About Facility Gateway:

Facility Gateway Corporation (FGC) was launched in 2008 with the aim of providing mission critical UPS maintenance services nationally.

FGC provides maintenance contract aggregation to the mission critical market. Our goal is to become an extension of your facility team by managing your UPS mission critical service contracts to your business requirements. We oversee your UPS equipment with certified technicians and partners and ensure maximum uptime. Doing so allows you to focus on your business.  FGC is your single source for Generator, UPS, Battery, and HVAC maintenance.

Overall Responsibilities and Duties  

  • Oversee contracted accounts selling Battery Solutions, T&M Repair, Equipment Upgrades, and Additional Services
  • Help make Maintenace recommendation based on PM visit.
  • Call Customers (20-30 calls daily)
  • Review Maintenance reports for recommendations and quote the correct solution to our customers
  • Attaining daily, weekly and monthly call/communication volume requirements
  • Managing client relationship
  • Maintaining good communication with Client Base, follow up on past quotes.
  • Conveying clear and consistent information to FGC operations department to help process orders.
  • Review final quotes for accuracy
  • Close business to attain or exceed monthly and annual sales goals
  • Consistently and accurately maintain the FGC CRM system (Facility Keys)
  • Work with CFM leadership on corrective measure to increase sales productivity if necessary
  • Maintain a positive attitude
  • Be a driving force of the work ethic, culture and values within the company

Qualifications

  • Bachelor’s degree or equivalent experience
  • Five years sales or marketing experience desired
  • Ability to work both independently and as a team player
  • Ability to work in a fast-paced environment with quotas and goals
  • Experience seeking new customers a plus

Compensation

Salary:                     $40,000 - $50,000 Annually

Commission:          3% of Gross Profit on Sold Projects (Average 30-50% of your salary annually)

Benefits:                      PTO, Sick Pay, 401K Match, Healt Insurance, Dental Insurance, Vision Insurance, ST & LT Disability,                                               Life Insurance, HRA (Health Reimbursement Account), FLEX Account, and Paid Holidays

Skills Required

  • Bachelor's degree or equivalent experience
  • Five years of sales or marketing experience
  • Ability to work independently and as part of a team
  • Ability to work in a fast-paced environment with quotas and goals
  • Experience seeking new customers
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The Company
HQ: Madison, WI
60 Employees
Year Founded: 2008

What We Do

Facility Gateway Corporation (FGC) is a Madison, Wisconsin-based company founded in 2008 that provides mission critical facility management services, specializing in uninterruptible power supply (UPS) maintenance, battery service and replacement, generators, and HVAC for hospitals, data centers, retail centers, and government organizations. Its national operations center offers 24/7 emergency service across all 50 states and parts of Canada, backed by its patented Facility Keys facility asset management software platform.

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