Account Manager

Posted Yesterday
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DKI Jakarta, IDN
In-Office
Senior level
AdTech • Marketing Tech
The Role
Manage integrated agency campaigns for established brands by coordinating clients, creative, digital, social, and production teams. Responsibilities include managing communications, timelines, budgets, deliverables, workstreams, commercial margins, and client expectations while leading teams through delivery. The role requires strong communication, organization, proactive problem-solving, and familiarity with regulated-category accounts such as alcohol brands.
Summary Generated by Built In

Job Description:

The client wants it yesterday, creative needs another day, you're somewhere in the middle. You know the job isn't just about keeping everyone updated. It's knowing how to navigate competing expectations, find a way forward, and help great work get made without losing sight of the brief, budget, or deadline.


At dentsu Creative, you'll work alongside the Client Director to bring integrated campaigns to life for established, category-leading brands. You'll connect clients with creative, digital, social, and production teams, keep plans and budgets on track, and help turn ambitious briefs into work that delivers value for both the client and the business.


What You'll Do
  • Bring briefs to life. Work with the Client Director and internal teams to develop creative, innovative solutions that answer client needs and push the work further.
  • Keep the whole picture moving. Manage client communications plans, timelines, budgets, and deliverables, making sure everyone knows what's happening and what needs to happen next.
  • Get the right people around the work. Collaborate across dentsu's teams and wider network, connecting the right capabilities and expertise to create more value for clients.
  • Make the work work commercially. Review plans, identify opportunities to improve margins, and find smarter ways of working without compromising quality.
  • Lead the team through delivery. Keep internal teams aligned and motivated, create clarity when priorities shift, and help people deliver work to a high standard.
  • Keep clients in the loop. Provide accurate plans, clear updates, and timely communication so clients know where things stand and can make informed decisions.

A Bit About You
  • At least 5 years of experience in Account Management within a creative, digital, or integrated agency environment.
  • Comfortable working with Client Directors, managing day-to-day delivery, and keeping client priorities and internal teams aligned.
  • Understand how creative, digital, social, and production teams work together to deliver integrated campaigns.
  • Organised and commercially aware, with experience managing timelines, budgets, and multiple workstreams.
  • Able to spot opportunities to improve processes, add value, and make delivery more efficient.
  • A confident communicator who can keep clients informed, motivate internal teams, and navigate changing priorities.
  • Proactive and dependable, with the judgment to flag issues early and the initiative to help solve them.
  • Comfortable working on regulated-category accounts, including alcohol brands, and following relevant brand and campaign guidelines.

Dentsu Values
Will live the dentsu 8 Ways at all times: We Dream Loud, We Inspire Change, We Team Without Limits, We All Lead, We Make It Real, We Climb High, We Choose Excitement, We Are A Force For Good


Inclusion and Diversity
We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about.

So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.


Keeping connected

Please visit our website to find out more and connect with us on social.

www.dentsu.com
 

*Please include an updated CV in your application.

**We regret that only short-listed candidates will be notified.

Location:

Jakarta

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent

Skills Required

  • At least 5 years of experience in Account Management
  • Experience working within a creative, digital, or integrated agency environment
  • Experience managing day-to-day delivery and aligning client priorities with internal teams
  • Understanding of how creative, digital, social, and production teams collaborate on integrated campaigns
  • Experience managing timelines, budgets, deliverables, and multiple workstreams
  • Commercial awareness and ability to identify process, efficiency, and margin-improvement opportunities
  • Strong client communication, team leadership, organization, and proactive problem-solving skills
  • Comfort working on regulated-category accounts, including alcohol brands, and following relevant guidelines
  • Updated CV included with application

dentsu Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dentsu and has not been reviewed or approved by dentsu.

  • Parental & Family Support — Paid parental leave at full pay and caregiver supports (including backup care) are emphasized as standout elements. Feedback suggests family-oriented benefits are a strong part of the package.
  • Leave & Time Off Breadth — Flexible or unlimited PTO, extensive paid holidays, and a year-end office closure are established components. Feedback suggests time-off policies are generous and add meaningful flexibility.
  • Retirement Support — A large, established 401(k) plan with employer matching is clearly documented. Feedback suggests retirement benefits feel competitive and straightforward.

dentsu Insights

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The Company
HQ: Minato
15,492 Employees

What We Do

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next

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