Account Manager

Posted Yesterday
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Toronto, ON, CAN
Hybrid
Mid level
eCommerce • Food • Marketing Tech • Retail
The Role
Manage client accounts and marketing programs in an agency environment, coordinating communication, campaign strategy, creative and production workflows, budgets, timelines, reporting, resource planning, and internal systems. The role requires close collaboration across creative, production, and strategy teams, participation in client meetings, and supervision of one Account Coordinator. This is a hybrid Toronto-based position requiring strong organization, communication, presentation, and project management skills.
Summary Generated by Built In
Responsibilities

This role will have one direct report and will report into the Sr. Account Director but will work closely with the entire account team. 
Responsibilities include (but are not limited to) the following duties:
•    Manage internal and client communication and requests including the development and execution of marketing strategies, overseeing client accounts, maintaining positive client relationships, analyzing market trends, managing budgets, and coordinating with internal teams to ensure successful campaign implementation and flawless execution
•    Strong collaboration required to coordinate efforts between various departments, such as creative, production, and strategy
•    Development and management of program budgets
•    Project management:
            -Creating workback schedules 
           -Managing timelines and budgets
          -Setting up internal and client meetings 
•    Marketing materials development including knowledge of marketing materials production processes, not limited to briefing, creative review, and production management
•    Manage internal systems, including new program set up and reporting
•    Support with project resource planning and follow up requests 
•    Provide weekly status updates on program results/personnel, client program reporting and reviews
•    Attend client meetings or team activities outside the office and/or, on occasion, regular business hours
•    Management of one direct report (Account Coordinator)

This is a mid-level role in an agency environment. This role is currently in a hybrid work environment with 2 to 3 days at the Toronto (Liberty Village) office and/or client office (downtown Toronto).
 

Qualifications

Who YOU are:
•    Professionally polished and interested in a client-facing role
•    Organized with maniacal attention to detail
•    Able to manage multiple projects simultaneously 
•    Exceptional verbal and written communication/ presentation skills 
•    Proficient with computer applications (Excel, Word, PowerPoint) 
•    Post-secondary studies in marketing, business, or a related field
•    3-5 years of marketing experience; ideally in an agency environment
•    A solid team player
 

Skills Required

  • 3-5 years of marketing experience
  • Post-secondary studies in marketing, business, or a related field
  • Proficiency with Excel, Word, and PowerPoint
  • Exceptional verbal and written communication and presentation skills
  • Ability to manage multiple projects simultaneously
  • Strong organization and attention to detail
  • Ability to work in a client-facing role
  • Agency environment experience

Acosta Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Acosta Group and has not been reviewed or approved by Acosta Group.

  • Wellbeing & Lifestyle Benefits — Feedback suggests flexible scheduling, hybrid work options, and access to wellness and assistance programs are available in many eligible roles. These lifestyle-oriented elements are often appreciated for supporting autonomy and day-to-day balance.
  • Retirement Support — Feedback suggests retirement plans with employer contributions and 401(k) access are part of the package for eligible full-time staff. Company materials also reference related financial programs such as dependent-care FSA options.
  • Healthcare Strength — Feedback suggests full-time corporate employees may access standard medical, dental, and vision coverage that some consider reasonably comprehensive for the setting. Perceptions of quality vary by agency, position, and location.

Acosta Group Insights

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The Company
HQ: Jacksonville, Florida
38,397 Employees

What We Do

Acosta Group fuses storied expertise, unmatched connectivity and advanced insight to accelerate brand growth – everywhere you sell. Our collective of the most trusted retail, marketing and foodservice agencies is reimagining how people connect with brands at every point in the consumer journey. Comprised of Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services and Product Connections, Acosta Group understands and anticipates evolving consumer needs, fueling accelerated performance to connect tomorrow's commerce today. The collective delivers end-to-end solutions, including headquarter sales services, omnichannel retail solutions, assisted sales and training, integrated marketing, foodservice sales enablement and culinary solutions, and the most advanced data and insights.

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