ACCOUNT MANAGER

Posted 19 Days Ago
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Toronto, ON, CAN
In-Office
45K-95K Annually
Mid level
AdTech
The Role
Manages healthcare marketing projects from initiation through completion, serving as the link between clients and internal teams. Responsibilities include client communication, project coordination, budgets, estimates, invoicing, timelines, resource alignment, supplier interaction, issue resolution, and quality assurance. The role supports marketing plans, strategic recommendations, and creative discussions while maintaining strong client relationships and ensuring work is delivered accurately, on time, and within budget.
Summary Generated by Built In

WHO WE ARE

Grey Health is the culmination of the rich legacies of two powerhouse brands —Grey and TANK. With borderless employees spread across 20 studios in 18 countries, we all work collaboratively with one mission in mind: to deliver famously effective ideas that drive business results for top tier clients in the health and wellness market. In 2023, Grey was named a Top 100 Most Loved Workplace and our agency network and The Grey Group, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity.

While TANK and Grey maintain their unique identities and market presence, they now benefit from shared resources and strategic direction that help us unlock new opportunities across the globe.

POSITION OVERVIEW 

As an Account Manager and a key contributor to our client success, you will manage the end-to-end execution of marketing projects, serving as a vital link between clients and internal teams. This role demands excellent communication, organizational, and financial skills to independently oversee budgets, timelines, and client interactions, while also providing valuable input to strategic and creative discussions.

KEY RESPONSIBILITIES 

  • Participate in client meetings and take an active role in client communications and interactions, as they relate to project
  • Assist the Senior Account team in the execution of marketing/tactical/communication plans for clients
  • Support strategic recommendations and creative meetings
  • Maintain close relationships with clients on all matters of a tactical nature in respect to projects
  • Understand the relevant internal and client processes for assigned accounts and is compliant with them
  • Develop initial estimates and manages project budgets, costs, invoicing, etc.
  • Ensure programs are executed as approved within timelines and established budgets
  • Manage the status of projects and keep the account director(s) well informed of any potential concerns impacting client relationships
  • Rally required internal/external resources to address specific issues and opportunities, assign tasks, and ensure matters are brought to satisfactory resolution
  • Manage multiple projects to ensure smooth and accurate execution within established timeframes and budget parameters, operating independently and taking charge on routine issues
  • Initiate projects, interact with suppliers, actively listen to client input and accurately communicate client intent on projects to others working on/with project team
  • Assist in creating and building an agency culture that reinforces high levels of client service, operational excellence, commitment, respect and team spirit
  • Work collaboratively to ensure that the work produced is consistently of the highest quality

WHAT YOU WILL NEED

  • Bachelor degree in a relevant discipline
  • 3 years of experience in a Healthcare agency
  • Strong written/oral communication and persuasion skills
  • Time management and priority setting ability and capacity to work under pressure in a fast-paced evolving and growing environment
  • Excellent project management and organization skills
  • Problem-solving abilities
  • Financial acumen
  • Strong client service orientation and excellent interpersonal skills
  • Desire to learn a deeper level of the business
  • Self-motivated and positive attitude
  • Attention to detail and accuracy
  • Knowledge of MS Office suite

WHAT WE HAVE TO OFFER: 

Challenging Work - As leaders in the health advertising industry, we thrive on solving complex problems and innovation. Each employee is encouraged to bring their best ideas forward to solve problems.

Dedicated Team - It’s in our DNA to work hard and play hard: celebrate our wins, laugh and have fun. We are stronger, together, when we are open and real. At Tank WW, everyone is valued and plays an important role in our shared success. We care for our people and our clients.

Global Community - Support from the WPP People community and bring your contribution to a greater good while collaborating on WPP strategic projects or initiatives.

Perks and Benefits -The wellness of our employees is at the core of our business, therefore we offer competitive benefits:

  • Competitive compensation package
  • Extensive Group Insurance Program on Day 1
  • Vacation according to experience
  • Paid Christmas shutdown
  • Extended long weekends on statutory holidays (extra days off annually)
  • Work-life balance measures

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

Salary Range
$45,000—$95,000 CAD

Nous croyons que le meilleur travail se fait lorsque nous sommes ensemble, favorisant la créativité, la collaboration et la connexion. C’est pourquoi nous avons adopté une approche hybride incluant des journées obligatoires au bureau. Si vous avez besoin d’aménagements ou de flexibilité, veuillez en discuter avec l’équipe de recrutement lors du processus d’entrevue.

TANK WW est un employeur offrant l’égalité des chances et considère les candidatures à tous les postes sans discrimination ni égard à des caractéristiques particulières. Nous nous engageons à promouvoir une culture de respect où chacun se sent à sa place et dispose des mêmes opportunités pour faire progresser sa carrière.

Veuillez être vigilant face aux fraudes en matière de recrutement. TANK WW ne mène pas d’entrevues via des plateformes de messagerie instantanée et ne demandera jamais d’informations financières personnelles telles que des numéros de compte bancaire, des informations de carte de crédit ou un quelconque paiement au cours du processus d’embauche. Toute communication légitime proviendra d’une adresse courriel officielle se terminant par @TANKWW.com. Si vous suspectez une activité frauduleuse, veuillez nous en informer immédiatement. Restez vigilant et protégez vos informations personnelles.

***

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
TANK WW is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please be aware of the possibility of recruiting fraud. TANK WW does not conduct interviews via instant messaging platforms and will never request personal financial information such as bank account numbers, credit card information, or payment of any kind during the hiring process. All legitimate communication will come from an official @TANKWW.com email address. If you suspect fraudulent activity, please report it to us immediately. Stay vigilant and protect your personal information.

Skills Required

  • Bachelor's degree in a relevant discipline
  • Three years of experience in a healthcare agency
  • Strong written and oral communication and persuasion skills
  • Time management and priority-setting ability
  • Ability to work under pressure in a fast-paced environment
  • Excellent project management and organizational skills
  • Problem-solving abilities
  • Financial acumen
  • Strong client service orientation and interpersonal skills
  • Desire to learn the business deeply
  • Self-motivated and positive attitude
  • Attention to detail and accuracy
  • Knowledge of Microsoft Office Suite
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The Company
HQ: Montréal
248 Employees
Year Founded: 2007

What We Do

TANK Worldwide is a borderless creative agency and member of the WPP network and part of Grey Group. TANK WW specializes as change agents helping brands to apply craft and storytelling to shed light to topics that can positively impact human lives. The agency serves several major national and international brands, including Volvo Cars, Pfizer, Moderna, GSK and Western Digital. For more information about TANK WW, visit tankww.com or follow us on Instagram (@tankworldwide). // TANK Worldwide est une agence de création qui oeuvre au-delà des frontières, membre du réseau WPP et du Groupe Grey. TANK WW se distingue en tant qu'agent de changement en aidant les marques à se servir de l’art et de la narration pour attirer l'attention sur des enjeux qui peuvent avoir un impact positif sur la vie des gens. L’agence sert plusieurs grandes marques à l'échelle nationale et internationale, dont Volvo Cars, Pfizer, Moderna, GSK et Western Digital. Pour plus d’information à propos de TANK WW, consultez tankww.com ou abonnez-vous à notre page Instagram (@tankworlwide).

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