Account Manager

Posted 3 Hours Ago
Be an Early Applicant
Toronto, ON, CAN
Hybrid
75K-95K Annually
Senior level
Agency
The Role
Manage integrated PR, digital, social, influencer, paid media, and experiential marketing programs across multiple client accounts. Responsibilities include client leadership, communications strategy, media and influencer relations, event execution, project and budget management, content editing, competitive analysis, new business support, and mentoring junior team members.
Summary Generated by Built In

APEX is looking for an Account Manager to join our integrated team!

US

It’s how brands “walk the talk” that matters most.  That’s where APEX PR comes in. We help brands connect to what matters most to people by shifting perceptions and making real connections. 
Our unmatched track record of award-winning campaigns, client retention and client satisfaction is a testament to our ability to get it right, over and over again. Our work extends to all sectors, and the key to our success is a fusion of senior level strategists, creative ideas, a passion for our work, client collaboration and a disciplined focus on achieving results that impact our clients’ bottom line.  If you’re a natural storyteller who’s obsessed with tracking the pulse of culture, come join our team in creating share-worthy stories across all the feeds.



YOU (can do all of these things as a Manager)


  • Create fully integrated plans with PR/Digital/etc as required. 
  • Strong special event management skills – executes and oversees team  
  • Project management lead for all programs, including collaboration with agency partners to develop programming and consumer journey - managing/executing all aspects of the program/project and ensuring deadlines met
  • Act as a core day-to-day client contact on multiple accounts. Manage critical path.     
  • Develop and execute seasonal communication strategies and brand positioning in the marketplace
  • Be a creative thinker with the executional expertise to conceptualize and implement programs of various shapes and sizes.   
  • Write, edit and proofread high quality internal and external communications content - delivers error-free documents to supervisors. All written material to be “client-ready”
  • Strategic thinking – ability to think beyond traditional ideas and approaches; keeping business objectives in mind. 
  • Consistent at making in-the-moment decisions with minimal senior input.    
  • Serve as a mentor and coach for junior team members to help build and foster a positive and dynamic culture and delegate successfully to execute client initiative.
  • Have solid media and influencer relationships, pitch all media tiers to generate significant results and instruct the team on MR/influencer strategy & divide up pitching duties.    
  • Review & edit media lists to deliver quality coverage.     
  • Review & edit briefs and finalize influencer concepts & content to ensure they deliver on campaign objectives.    
  • Share recommendations, ideas, and strategic responses to client situations with internal account teams.   
  • Maintain budget trackers and activity reports for clients.   
  • Define competitive landscape and identify issues, gaps, and opportunities for clients.   
  • Have strong understanding of paid media, influencer marketing and paid digital and its role in the integrated marketing mix.   
  • Help identify and participate in new business pitch development & presentation and contribute to agency brand-building initiatives.    

  THE ASK


  • 5+ years of relevant experience in PR, experiential and/or integrated marketing – retail, beauty, financial or consumer brands/CPG would be an asset
  • Demonstrated experience developing and executing fully integrated communications plans across PR, digital, social, influencer, paid media and experiential.
  • Experience managing and executing consumer events, activations and experiential programs.
  • Proven media relations and influencer marketing experience, including developing strategies, building relationships, leading outreach across media tiers and generating measurable results.
  • Strong project-management skills, including managing critical paths, multiple workstreams, agency partners and competing deadlines.
  • Proven ability to act as the day-to-day client lead across multiple accounts and provide confident, proactive counsel.
  • Ability to anticipate client needs, manage expectations and address risks before they become issues.
  • Strong financial-management skills, including, maintaining budget trackers, monitoring hours and managing projects within scope.
  • Demonstrated ability to lead, delegate, mentor and provide constructive feedback to junior team members.
  • Strong editing and quality-control skills, with the ability to deliver accurate, polished and client-ready work.
  • Experience reviewing and providing strategic direction on influencer briefs, concepts and content.
  • Strategic thinker who has a pulse on current industry and cultural trends to bring innovative insights to the work
  • The ability to be flexible, adaptable and wear many hats
  • A collaborative and accountable leadership style, with a demonstrated ability to motivate junior team members, delegate effectively and contribute to their professional development.

  

Compensation 

APEX/ruckus Digital is committed to offering competitive pay for the role and experience that the candidate brings. The salary range for this role is $75,000 to $95,000, depending on experience.


This is a full time position at 40 hours a week but may also require after office hours or weekend attendance due to events or client initiatives. APEX/ruckus Digital has a hybrid work model, employees are expected to be in the office 3 days. We feel that this model promotes creativity, collaboration and professional development while still giving employees the flexibility of remote work.


This is also an opportunity to work with the best digital/PR teams in the business. We offer learning, development and mentorship so that our team can grow, and we can promote from within where possible.


In addition to comprehensive health and dental benefits, APEX/ruckus Digital offers a wellness allowance and a cell phone/internet allowance.


We prioritize taking care of our team through transparency, staff events, continued learning and a company-wide bonus structure.

APEX/ruckus Digital is dedicated to employment equity and welcomes diversity in the workplace. We recognize that the best candidate may not meet all of the criteria listed above. We encourage all those interested and with relevant experience to apply even if they don’t match the job posting perfectly. We welcome diverse, out-of-the-box thinking, and we strive to provide an environment for learning, growth and innovation.


If you require any accommodation during the recruitment process, please reach out to [email protected].


Skills Required

  • 5+ years of relevant experience in PR, experiential marketing, and/or integrated marketing
  • Experience developing and executing integrated communications plans across PR, digital, social, influencer, paid media, and experiential channels
  • Experience managing and executing consumer events, activations, and experiential programs
  • Media relations and influencer marketing experience, including strategy development, relationship building, outreach, and measurable results
  • Strong project-management skills managing critical paths, multiple workstreams, agency partners, and competing deadlines
  • Experience serving as day-to-day client lead across multiple accounts
  • Ability to anticipate client needs, manage expectations, and address risks proactively
  • Strong financial-management skills, including budget tracking, hour monitoring, and managing projects within scope
  • Ability to lead, delegate, mentor, and provide constructive feedback to junior team members
  • Strong editing and quality-control skills producing accurate, polished, client-ready work
  • Experience reviewing and providing strategic direction on influencer briefs, concepts, and content
  • Strategic thinking and awareness of industry and cultural trends
  • Ability to be flexible, adaptable, and manage multiple responsibilities
  • Retail, beauty, financial, or consumer brands/CPG experience
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The Company
HQ: Toronto
45 Employees
Year Founded: 1998

What We Do

APEX Public Relations is an independently owned Canadian marketing and communications agency that develops strategic, creative programs for global organizations. It helps brands connect with people and shape perceptions through integrated public relations, digital and social media, influencer, experiential, and other communications work. The agency emphasizes close client collaboration and frank strategic advice, combining award-winning creativity with practical execution to build reputation, support growth, and deliver meaningful results.

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