The Role
Manage creator and studio partner relationships, oversee platform content operations, develop performance and revenue strategies, analyze trends, prepare reports, ensure guideline compliance, and collaborate with internal teams to resolve issues and share best practices.
Summary Generated by Built In
We’re looking for a detail-oriented and proactive Concierge Account Manager (from the Philippines) to support and grow
our creator and studio partners. You’ll manage client relationships, optimize the platform's performance, and ensure smooth day-to-day operations on our platform.
RESPONSIBILITIES
● Manage relationships with assigned creators and studios
● Oversee platform day-to-day platform operations (metadata, scheduling, images, compliance docs)
● Develop content strategies to improve performance and revenue
● Analyze data, identify trends, and prepare performance reports
● Ensure content complies with platform guidelines
● Collaborate with internal teams to resolve issues and share best practices
REQUIREMENTS
● Highly organized, detail-oriented, and able to multitask
● Strong analytical and decision-making skills
● Proficient in Excel or Google Sheets
● Excellent written and verbal communication skills
● Fluent in English
● Experience in account management, client support, or content operations is a plus
● Passion for creator success and collaboration is key.
Why work with us?
● Growth and development - opportunities to grow are endless, with support for your professional development;
● High level of autonomy, ownership, and accountability;
● No bureaucracy or micromanagement – we value autonomy and initiative;
● Educational programs to expand your knowledge and skills;
● Paid vacation and sick leave.
Send us your resume today - we are excited to meet you!
our creator and studio partners. You’ll manage client relationships, optimize the platform's performance, and ensure smooth day-to-day operations on our platform.
RESPONSIBILITIES
● Manage relationships with assigned creators and studios
● Oversee platform day-to-day platform operations (metadata, scheduling, images, compliance docs)
● Develop content strategies to improve performance and revenue
● Analyze data, identify trends, and prepare performance reports
● Ensure content complies with platform guidelines
● Collaborate with internal teams to resolve issues and share best practices
REQUIREMENTS
● Highly organized, detail-oriented, and able to multitask
● Strong analytical and decision-making skills
● Proficient in Excel or Google Sheets
● Excellent written and verbal communication skills
● Fluent in English
● Experience in account management, client support, or content operations is a plus
● Passion for creator success and collaboration is key.
Why work with us?
● Growth and development - opportunities to grow are endless, with support for your professional development;
● High level of autonomy, ownership, and accountability;
● No bureaucracy or micromanagement – we value autonomy and initiative;
● Educational programs to expand your knowledge and skills;
● Paid vacation and sick leave.
Send us your resume today - we are excited to meet you!
Skills Required
- Highly organized, detail-oriented, and able to multitask
- Strong analytical and decision-making skills
- Proficiency in Microsoft Excel or Google Sheets
- Excellent written and verbal communication skills
- Fluent in English
- Experience in account management, client support, or content operations
- Passion for creator success and collaboration
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The Company
What We Do
Ortnec holdings is a group of companies developing SAAS platforms for the online entertainment industry. These services include content licensing market, content syndication marketplace, content storage platform as well as billing for online services.
