Account Manager

Reposted Yesterday
Be an Early Applicant
Georgetown, KY, USA
In-Office
Senior level
Professional Services • Robotics • Industrial • Manufacturing
The Role
Leads service delivery and quality at a client manufacturing site, overseeing critical process cleaning and janitorial teams. Builds client relationships, resolves issues proactively, manages team performance, delegates tasks, and identifies safer and more efficient operating methods. The role requires strong leadership, communication, organization, customer service, and manufacturing-environment experience, with responsibility for maintaining service standards and growing the client relationship.
Summary Generated by Built In

MacLellan Integrated Services @ TMMK, Georgetown, KY.

Do you want to be part of a team where people intentionally show up for each other without hidden agendas or motives? Are you looking for an organization that is generous with praise and celebrates successes? If you answered yes to both questions, then keep reading!

We have great benefits starting on your first day – check them out below!

Who is MacLellan Integrated Services?

Offering a range of services including Critical Process Cleaning, Building & Process Equipment Maintenance, HVAC & Mechanical, Production Support, and Water Treatment Management; MacLellan is Best People, Best Systems, Best Results. We are one team. We bring people together who share our values:

Trust | Integrity | Responsibility | Community | Excellence

and help them discover and achieve their potential. We do this by being accountable to each other, being open to new ideas, and taking action to improve conditions, situations, and surroundings. From our Team Members to our President, everyone has a voice at MacLellan. Our team leads us and shapes our future!

Who are You at MacLellan?

As the Account Manager, you are part of Best People. The Account Manager is our senior leader at the client site with overall responsibility for the delivery and quality of our services. You are passionately committed to being the best. Utilizing our Best Systems, you direct our salary team in the completion of our critical process cleaning and janitorial services. The Account Manager will engage our clients daily and grow our business relationships by using your foresight to see potential issues and by delivering timely solutions to avert those same issues. You achieve Best Results by embracing our team and getting their contributions, by valuing diversity and inclusion, by being fully invested and authentic, and by challenging the status quo and seeking new and innovative ways to make our work safer, easier, and faster. 

What are the skills necessary for Account Manager success?

  • Excellent interpersonal and customer service skills.
  • Excellent team builder and visionary leader.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite software or similar.

What education and Account Manager experience are needed for success?

  • Bachelor’s degree in business management or related field or equivalent experience.
  • Minimum of five years’ experience in a manufacturing environment.
  • Lean manufacturing, Six Sigma experience preferred.
  • Automotive paint shop experience, industrial process cleaning, or janitorial supervision desired.

What can you expect in return for your commitment to MacLellan?

You can expect a culture where we make each other look great by having each other’s back. You can expect a culture where we are transparent as an organization and open with each other, always working as a team to help one another. You can expect a culture where we take our work seriously, but not ourselves. In addition to a great culture, you can expect these great benefits too!

  • Medical, Dental, Vision, and Life Insurance Coverage begin on the first day of full-time employment
  • Flexible Spending Accounts and Health Savings Accounts available
  • 401(k) eligibility the first day of the month after your date of hire, 5% Company Match after 6 months of employment, Company match is immediately vested
  • Generous Paid Time Off (PTO) program that includes personal floating holidays
  • Paid company holidays
  • Optional Life Insurance available
  • Weekly Pay
  • Employee Referral Bonuses - get paid to bring your friends!
  • Paid Volunteer Time Off (VTO) for Community Service

 

Come join our team and let’s build something great together!

Equal Opportunity Employer

  • MacLellan is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
  • View The EEO Know Your Rights poster and its supplement.
  • MacLellan participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

  • For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].
Pre-Employment Drug Testing Notification and Policy:
  • After a conditional offer of employment, all job applicants at MacLellan Integrated Services will undergo testing for the presence of illegal drugs. 
  • Applicants will be required to submit voluntarily to a urine specimen test at a laboratory chosen by the Company. Any applicant who refuses to submit to a drug test or is suspected by the lab to have tampered with the specimen will not be considered for employment.
  • Prior to testing, an applicant will be given the opportunity to list all prescription drugs used and their purpose. All legal drugs found in a drug test result will be verified by a Medical Review Officer (MRO), who will verify that prescriptions are valid and being used at the prescribed amounts and that said amounts are reflected appropriately in the urine. 
  • Any applicant with a confirmed positive test will be denied employment.
Post-Employment Drug Testing:
  • All employees can be drug tested randomly, upon suspicion, post-accident or any other purpose allowed by law.
  • Note: This form is not used to obtain consent and is for informational purposes only. Drug testing consent will be obtained per FCRA requirements in a separate process. 

Skills Required

  • Bachelor's degree in business management or a related field, or equivalent experience
  • At least five years of experience in a manufacturing environment
  • Excellent interpersonal and customer service skills
  • Team-building and visionary leadership abilities
  • Excellent verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Strong time management skills and ability to meet deadlines
  • Ability to prioritize and delegate tasks appropriately
  • Ability to work effectively in a fast-paced, sometimes stressful environment
  • Proficiency with Microsoft Office Suite or similar software
  • Lean manufacturing or Six Sigma experience
  • Automotive paint shop, industrial process cleaning, or janitorial supervision experience
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The Company
HQ: Lexington, KY
1,200 Employees
Year Founded: 1994

What We Do

MacLellan Integrated Services is an industrial facilities and maintenance provider serving manufacturing customers across North America. It delivers critical process cleaning, process equipment and robotics maintenance, production line-side support, sludge and wastewater management, HVAC and mechanical services, and general facility maintenance. Its work supports automotive, aerospace, and general industrial environments, helping customers improve quality, reduce costs, increase productivity, and strengthen customers' competitive advantage.

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