Account Manager

Who are we?

J/PR is a global communications firm specializing in public relations, content creation, and social media. We work with some of the best hotels, resorts and lifestyle brands in the world, including Relais & Chateaux, Four Seasons, Mr & Mrs Smith and Hilton Luxury Brands to name a few. You can see our current client list here. Being a part of this international powerhouse agency will connect you to a roster of distinguished hotels, resorts, restaurants, real estate projects, and destinations across the globe, elevating your career (and your frequent flier status). We tell compelling original stories to connect brands to their target audiences. We’re passionate, professional, and purpose-driven. We're dedicated to our work, the agency, our clients, and each other.

Forbes said “These are the Women Dictating Where You’re Traveling,” and Inc. Magazine featured J/PR in an article titled, “How Two Millennial-ish Women Built a PR Powerhouse.” This is in addition to numerous awards like PR News Best Places to Work, New York Observer PR Power 5 for five years in a row, The PR Net 100, Forbes Five Star Agency, PR Couture Spotlight Agency of the Year, and Crain’s Best Places to Work (to name a few). 

At J/PR, we’re incredibly intentional about our company culture, and we whole-heartedly believe in a work-life blend, where you'll be empowered to continue learning and growing through travel, mentorship, training and retreats, along with a connected company culture.

This is a fantastic opportunity for a motivated, creative, articulate, and driven PR individual who is looking for the next step in their career to join the fast-paced and growing PR team at this international agency. With eight offices globally, including London, New York, Los Angeles, San Diego, and others, our client list comprises some of the world’s most exclusive hotels from big-name brands to luxury independent properties.

The Role
The successful candidate will be proactive, a strategic thinker who demonstrates initiative, and someone who will enjoy working in a dynamic PR team to drive proactive media coverage for clients across traditional and digital media channels. Solid media relationships are a must, as is an understanding of the digital space and influencers. Candidates must be able to think outside of the box and must be proficient in delivering big hits and profile stories for clients, but also be the day-to-day lead on smaller accounts, managing internal delegation and starting to step into account strategy with a Director’s help.

Duties and Responsibilities
Account + Client Management

• Day-to-day client go-to
• Proactive approach to managing client needs/expectations
• Assist with strategy, planning, implementation, and evaluation of PR activities
• Creative brainstorming, programme and pitch development
• Build relationships with destinations, tour operators, and offices of tourism in the markets that serve your clients

Media Relations

• You have a solid, trusted network of A+ media relationships that you can tap on a moment's notice
• Proactive media relations (pitching, organising media/influencer visits, reviewing & approving media lists)
• Organise pitch priorities; assign and oversee progress of pitches to team members with the support of account leadership
• Regularly coordinate in-person media meetings with journalists on location
• Secure and host media and influencers on press trips, media appointments, and events

Team Leadership

• Manage direct report(s), providing leadership, guidance, feedback, and coaching to direct report(s) and account teams 
• Provide support and guidance for account team members 
• Support and offer insight as needed to senior leadership
• Manage your direct reports, helping them set goals to continue growing and developing, coaching and offering feedback, and conducting check-ins and annual reviews 
• Industry / JPR
• You confidently secure meetings with relevant brands that may impact your clients' goals
• You seek out opportunities for learning by attending conferences, workshops, and events on behalf of the agency

Experience and Qualifications

• University Degree or comparable experience required
• At least 4-5 years public relations experience, ideally within travel or luxury
• Agency experience strongly preferred
• Must have stellar client and media references
• Must have strong and proven relationships with local, regional and national media contacts
• Must have strong, effective and proven management skills
• Strong understanding of Influencer relations and engagement
• Must be legally authorized to work in the UK
• Excellent computer skills, including Word, Excel and PowerPoint in a Mac OS environment
• Excellent oral and written communication skills
• Excellent interpersonal skills, experience in a hospitality environment is a plus
• Excellent time management and organisational skills
• Must be able to identify and resolve problems in a timely manner
• Strong knowledge of media and news cycles
• Ability to thrive in a deadline-driven environment

Benefits

• Very competitive salary
• 25 days annual leave + 8 bank/public holidays
• Private health and dental care 
• Free 'trade' nights across entire portfolio of clients
• New business commission (10%)
• Company pension scheme
• Anniversary gifts
• Inter-office trips (New York, LA, San Diego, etc.)
• Professional development opportunities
• Monthly training sessions
• Flexi-hours (Fridays WFH)
• Summer Friday hours
• Mobile phone stipend 
• Beautiful office in Belgravia 
• Regular team socials and Summer & Christmas parties
• Corporate discount with ClassPass

Please send CV and cover letter to [email protected].