Account Manager

What We Need

Corpay is currently looking to hire an Account Manager within our Stored Value Solutions (SVS) division. 

SVS is a world leader in gift cards whose mission is to increase the value and impact of our client’s gift card programs. We are a pioneer in the industry with 25+ years of experience and originate processing in more than 50 countries and more than 45 currencies. SVS serves more than 25% of the top 250 Global Retailers.   

In this role, the Account Manager is responsible for building strong client relationships, driving revenue growth, and delivering strategic value to clients. You will serve as the main point of contact, providing consultative support through analysis, regular performance reviews, and by identifying opportunities to upsell solutions that align with client goals.

This is a home-office based position in the UK, and the individual must be able to travel for client presentations and team meetings with occasional international travel to the US and wider Europe.

How We Work

As an Account Manager, you’ll be expected to work in a remote environment, with planned customer travel. Corpay will set you up for success by providing:

·       Company-issued equipment

·       Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

Client Relationship Management

• Acting as the primary liaison for assigned clients, ensuring exceptional service and support.

• Developing a deep understanding of client objectives, challenges, and industry trends to provide tailored solutions.

• Building long-term, trust-based relationships that drive client satisfaction and loyalty.

• Understanding and managing contract expiration and prepare and present SVS solutions in advance to retail relationships.

• Monitoring and managing terms and conditions of client contract including timely resolution of outstanding invoices.

Performance Analysis & Insights

• Monitoring and analysing client program performance, sales trends, and redemption data.

• Preparing and presenting detailed reports and dashboards during regular client meetings.

• Providing strategic recommendations to optimize gift card program performance.

Revenue Growth & Upselling

• Identifying opportunities to upsell additional services, features, or distribution channels that enhance client outcomes.

• Collaborating with internal sales and product teams to propose relevant solutions that generate revenue for both clients and the company.

• Developing account growth strategies that expand usage and adoption of gift card programs.

Operational Support

• Partnering with internal teams (sales, operations, finance, and technology) to ensure smooth execution of client programs.

• Resolving issues promptly while maintaining a proactive approach to client needs.

• Supporting the onboarding of new clients and programs when required.

Qualifications & Skills

• Experience in account management, client services, or business development, preferably in the gift card, B2B (inc Reward and recognition and employee benefits), or loyalty industry.

• Strong analytical skills with the ability to interpret data and provide actionable insights.

• Proven track record of managing and growing client accounts.

• Excellent communication, presentation, and interpersonal skills.

• Ability to balance strategic thinking with day-to-day client support.

• Proficiency with CRM tools, Excel, and data visualisation/reporting platforms.

• Is a self-starter who thrives on collaboration and teamwork.

• Fluent in English required, other languages welcomed but optional.

• Full Driving License

• Client-focused and consultative mindset

• Strong business acumen and negotiation skills

• Data-driven decision-making

• Ability to thrive in a fast-paced and evolving industry

• Collaborative and team-oriented approach

Benefits & Perks

·       A competitive salary and benefit package

·       Company Car

·       Private medical cover via Vitality

·       Access to Gratitudes – our exclusive rewards and discounts platform

·       Life assurance at 4x your annual salary

·       5% employer pension contribution

·       Full access to LinkedIn Learning for personal and professional development

#LI-HG1

#LI-Remote

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.