Account Manager

Posted 18 Days Ago
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Hangzhou, Chekiang Province, CHN
In-Office
Senior level
Healthtech • Biotech • Pharmaceutical
The Role
Manage sales and customer support for assigned accounts in emerging markets. Develop customers and target markets, manage distributor networks, support end-user coverage, increase in-market sales, monitor competitors, coordinate tendering activities, collect market data, and ensure customer satisfaction. The role requires at least five years of relevant sales experience, preferably with marketing and channel development experience, plus a science or business degree and English communication skills.
Summary Generated by Built In

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

You will be responsible for implementing sales and customer support.

Main Tasks & Responsibilities:

  • Know customer and develop the target market. Follow up responsible customers in one’s own accounts and optimize the use of expenses budget.
  • Manage suitable distributor network, assist and monitor performance of distributors to ensure yearly target is achieved.
  • Support distributors to have a better coverage of end users.
  • Develop and maintain customers, increase in-market sales
  • Observe competitors closely and cooperate with tendering team and follow up the process in the area
  • Market data collection and provide insights to area manager in a regular basis
  • Ensure overall customer satisfaction and responsible for VIP account management in respective Emerging market

Basic Requirements of the Job:

You holds Bachelor or Master Degree in Clinical Diagnostics or Appropriate Science discipline and/or Business Degree,and good command of MS office software application

You should have:

  • At least 5 years’ similar sales experience in the relevant industry, with marketing and channel development experience will be a plus
  • Conversational communication in both spoken and written English

 

 

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

Skills Required

  • Bachelor's or master's degree in Clinical Diagnostics, an appropriate science discipline, or business
  • At least 5 years of similar sales experience in the relevant industry
  • Conversational spoken and written English
  • Proficiency with Microsoft Office software
  • Marketing and channel development experience

Roche Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.

  • Retirement Support — U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
  • Leave & Time Off Breadth — Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
  • Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.

Roche Insights

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The Company
Provincia de Buenos Aires
93,797 Employees
Year Founded: 1896

What We Do

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).

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