Account Manager

Posted 6 Hours Ago
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Odessa, TX, USA
In-Office
Senior level
Industrial • Manufacturing
The Role
Manages customer accounts for steel tube and bar products serving oil and gas customers. Responsibilities include responding to inquiries, coordinating quotes and vendor pricing, planning shipments, monitoring inventory, troubleshooting orders, resolving non-conformances, reviewing specifications and Mill Test Reports, handling billing discrepancies, and coordinating with operations, quality, and management. The role also mentors junior account managers and maintains sales and service records.
Summary Generated by Built In
Overview

Company: Tube Supply

Job Title: Account Manager

Reports To: Sales Manager

Position Type: Full-Time, Non-Remote 

Location: Odessa, TX 


Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools.  As a joint venture with Houston-based Triple-S Steel Holdings, we have combined the quality, expertise, and service you have come to know from Tube Supply with the resources and capabilities of Triple-S.  Our steel tubular and bar products are tailored specifically to meet the demands of the oil and gas industry, including high pressure, high temperature (HPHT) and sour (H2S) well environments. Tube Supply clients are leading oil and gas service companies, OEMs, and manufacturing centers spanning as far as Canada and Mexico in addition to the United States.

Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace.  We live closely by our core values: excellence, loyalty, and fun.  These are seen throughout our interactions with customers, within the company, and in each of our employee’s everyday lives. 

Responsibilities

Description of Responsibilities:

  • Respond to customer inquiries in an effective, timely manner
  • Assist in mentoring Junior Account Managers
  • Approve MTR’s to customer specifications
  • Obtain quotes from vendors for services
  • Negotiate best prices and deliveries from vendors
  • Work to approve vendor relations and response times
  • Plan staggered shipments
  • Assist management and Quality control with customer Non-conformances (NCR’s)
  • Assist management and Quality control with material (Mill) Non-conformances (NCR’s)
  • Monitor and maintain inventory levels
  • Track and troubleshoot orders
  • Add and review freight and rush charges
  • Correct discrepancies between purchase orders and customers invoices
  • Assist with credit card or COD payments (if applicable)
  • Process and document retuned material as required
  • Preservation of records (Sales, Orders, services, etc.)
  • Communicate with operations daily regarding material and delivery requirements
  • Assist all other departments as needed
  • Comply with all HSE, QMS and Corporate policies at Tube Supply
  • Performs other duties as assigned by a Management/Supervisor
Qualifications

Job Requirements:

  • Embodies the Tube Supply values of Excellence, Loyalty, and Fun
  • Minimum of 5 years of steel sales experience
  • Prior experience with reading and understanding Mill Test Reports and customer specifications
  • Bachelor’s degree preferred

Skills Required

  • Minimum of 5 years of steel sales experience
  • Experience reading and understanding Mill Test Reports and customer specifications
  • Bachelor's degree
  • Ability to embody the company values of Excellence, Loyalty, and Fun
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The Company
2,100 Employees
Year Founded: 1960

What We Do

Triple-S Steel Holdings, Inc. is a family-owned metals supplier and service-center organization providing structural steel, tubing, specialty metals, and value-added processing services. It serves fabricators and customers in construction, manufacturing, infrastructure, energy, and other end markets. Founded in Houston, the company operates more than 50 locations across North America and Colombia, supplying steel products cut and processed for fabrication.

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