About the Role
Are you looking to build your career in sales and account management with one of Australia's leading logistics providers? At Team Global Express, we're looking for a motivated and customer-focused Account Manager to join our Brokers & Partners team.
This is an excellent opportunity for an emerging sales professional who enjoys building relationships, identifying opportunities, and helping customers succeed. You'll manage a portfolio of approximately 50 accounts, supporting our broker and partner customer segment while helping grow our presence across Sydney and the rest of Australia.
With a strong support network, structured customer engagement plans, and opportunities to develop your sales skills, this role is ideal for someone early in their career who is ready to take the next step in a commercial environment.
What You'll Do
Manage and grow a portfolio of approximately 50 customer accounts across Australia.
Build strong relationships with broker and partner customers through regular engagement.
Follow structured customer contact plans across 30, 60 and 90-day cycles.
Identify opportunities to increase customer value and expand services.
Follow up on sales leads and convert opportunities into new business.
Support the growth of Team Global Express's Sydney customer footprint.
Maintain accurate customer information and activity within CRM systems.
Work collaboratively with internal stakeholders to deliver great customer outcomes.
Monitor account performance and proactively respond to customer needs.
What You'll Bring
A passion for sales, relationship building, and customer service.
Previous experience in customer service, inside sales, account management, retail sales, or a similar customer-facing role.
A positive attitude, strong initiative, and a willingness to learn.
Excellent communication and relationship-building skills.
Confidence engaging with customers over the phone and via email.
Strong organisation and time management skills.
Ability to identify opportunities and take action to drive growth.
Experience using CRM systems or sales tools is advantageous but not essential.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
Skills Required
- Previous experience in customer service, inside sales, account management, retail sales, or a similar customer-facing role
- Strong communication and relationship-building skills
- Confidence engaging with customers by phone and email
- Strong organization and time management skills
- Ability to identify opportunities and drive growth
- Positive attitude, initiative, and willingness to learn
- Experience using CRM systems or sales tools
What We Do
United by our fundamental goal to provide superior customer experiences and operational excellence, Team Global Express is excited to step forward under new ownership, Allegro Funds. Backed by an unrivalled and seamless network, Team Global Express builds unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand. By exploring how businesses continue to deliver in a changing world, Team Global Express is determined to play our pivotal part in the pandemic-proof economic recovery of Australia and New Zealand. Through engaging, listening and sharing with our customers, Team Global Express strives to deliver exceptional experiences, putting your business at the heart of ours. About our new owners: Allegro Funds is Australia’s most awarded and largest transformation and turnaround private equity firm. Allegro provides Transformational Capital—applying capital, expertise and a distinctly hands-on approach—to invest in businesses and reposition them for sustained long term growth. Over the past 20 years, Allegro has demonstrated a strong track record or partnering with management teams and key stakeholders to build better businesses and create enduring value
