Account Manager

Posted Yesterday
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Grandview Heights, OH, USA
In-Office
24-55 Hourly
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Participate in a 24-month accelerated program developing supply chain expertise and customer account management skills. Build customer relationships, manage shipment execution from planning through delivery, use AI-enabled insights and data analytics to identify risks and improvements, support customer reviews, and collaborate with sales, pricing, operations, and capacity teams. The role includes structured training, mentorship, cross-functional rotations, and gradual ownership of customer accounts and growth opportunities.
Summary Generated by Built In

Full-time positions starting Spring/Summer 2027

For more than a century, we’ve been doing what others cannot. As the global leader in Lean AI supply chains – which combines the power of expert people, our operating model and industry leading technology – we drive smarter decisions and stronger results. Here, we bring people and technology together so you can take on complex challenges and make a meaningful impact every day. 

At C.H. Robinson, we’ve reimagined our entry-level Account Manager role to create an accelerated pathway for high-potential new graduates. From day one, you’ll be immersed in high-impact, customer-facing work, leveraging data and innovation to shape supply chain solutions and growth strategies. As part of our 24-month Program, you’ll benefit from structured training, cross-functional rotations, and mentorship that prepare you to take ownership of customer accounts within your first year. By the end of the program, you’ll be confidently managing customer relationships with the skills, judgment, and commercial foundation needed to deliver measurable value for customers. 

Apply today and start building a career where your work makes a real impact. 

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers four days a week, fostering creativity and producing impactful results through face-to-face interactions, with flexibility to work remotely one day a week. 

Duties and Responsibilities  

The duties and responsibilities of this position consist of, but are not limited to, the following: 

  • Develop broad supply chain expertise by learning industry fundamentals (modes, capacity, pricing, service, and customer operations) through structured training, mentorship, and real-time problem solving. 
  • Build and maintain trust-based relationships with a portfolio of customers by understanding what matters to their business and helping solve real supply chain challenges that affect their daily operations. 
  • Own shipment execution end to end, from planning through delivery, using digital and AI enabled insights to anticipate risk, inform decisions, and deliver reliable outcomes for customers. 
  • Leverage data analytics and technology to identify trends, uncover root causes, and turn insights into improvements in service, cost, and reliability. 
  • Participate in customer business reviews and planning sessions, working with experienced Account Managers, gradually taking on ownership identifying opportunities such as new lanes, service expansions, and value-added solutions. 
  • Collaborate with sales, pricing, operations, and capacity teams and rotate through key functional areas, building a strong internal network and a deep understanding of how decisions are made across the business. 
  • Embrace an ownership mindset in your work; proactively engage in improving processes, removing operational friction, and implementing best practices.  
  • Other duties or responsibilities as assigned according to the team and/or country specific requirements. 

Required Qualifications  

  • Bachelor’s degree completed or in progress, with graduation expected by summer 2027 
  • Experience using customer perspective to guide decisions and actions 

Preferred Qualifications:  

  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment 
  • Strong analytical, problem-solving, and data-driven decision-making skills 
  • Enjoy solutions-driven work by leveraging appropriate tools to evaluate and make recommendations 
  • Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams 
  • Proven leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving 
  • Values a diverse and inclusive work environment 

We value an environment where you can grow by challenging yourself, and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals. So what are you waiting for? Click that apply button.  

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$24.28 - $54.99

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Three medical plans which include

    • Prescription drug coverage

    • Enhanced Fertility benefits

  • Flexible Spending Accounts

  • Health Savings Account (including employer contribution)

  • Dental and Vision

  • Basic and Supplemental Life Insurance

  • Short-Term and Long-Term Disability

  • Paid observed holidays

  • 2 paid floating holidays for U.S. hourly employees

  • Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

  • Paid parental leave

  • Paid time off to volunteer in your community

  • Charitable Giving Match Program

  • 401(k) with 6% company matching

  • Employee Stock Purchase Plan

  • Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page

Skills Required

  • Bachelor's degree completed or in progress, with graduation expected by summer 2027
  • Experience using customer perspective to guide decisions and actions
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment
  • Strong analytical, problem-solving, and data-driven decision-making skills
  • Ability to leverage appropriate tools to evaluate situations and make recommendations
  • Excellent communication and interpersonal skills for customer rapport and cross-functional collaboration
  • Leadership or team involvement through internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving
  • Commitment to a diverse and inclusive work environment

C.H. Robinson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about C.H. Robinson and has not been reviewed or approved by C.H. Robinson.

  • Healthcare Strength Comprehensive medical, dental, vision, life, disability, and mental health coverage is offered alongside FSAs and employer HSA contributions. Feedback suggests health coverage is often viewed as strong and supportive of wellbeing.
  • Retirement Support A 401(k) with a dollar-for-dollar company match and an Employee Stock Purchase Plan strengthen long-term financial security. Additional offerings like performance bonuses and charitable matching further bolster the package.
  • Leave & Time Off Breadth Paid time off, paid holidays, sick time, volunteer time, and role-based FTO/PTO structures provide multiple avenues for rest and flexibility. Feedback suggests generous PTO and work-from-home options are valued by many employees.

C.H. Robinson Insights

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The Company
HQ: Eden Prairie, MN
17,478 Employees
Year Founded: 1905

What We Do

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With nearly $21 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multi-modal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our more than 105,000 customers and 73,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we are also proud to contribute millions of dollars to support causes that matter to our company, our Foundation and our employees.

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