Account Manager

Posted 9 Days Ago
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London, Greater London, England, GBR
Hybrid
Mid level
Artificial Intelligence • Fintech • Software • Analytics
The Role
Own and grow a portfolio of smaller B2B accounts by managing renewals, retention, upsell, and cross-sell opportunities. Serve as the primary commercial contact, conduct customer reviews, maintain accurate HubSpot records, identify churn and expansion signals, and partner with Customer Success and Sales leadership on account plans. The role also supports strategic enterprise accounts while developing skills for larger account responsibilities.
Summary Generated by Built In

We Are Sparta
Sparta is the next-generation commodity trading platform.
We give trading desks the clarity, control, and collaboration they need to move faster and trade smarter.
In February 2025, we secured $42 million in Series B funding. Now we’re scaling up across the business, and it’s an exciting time to join.

Our people are the driving force behind everything we do. At Sparta, you’ll be trusted to take ownership, backed by a team who wants you to succeed. You’ll be challenged, supported, and given room to grow. Because building something this ambitious takes everyone at their best.

At Sparta, your work has reach. From improving our platform, to powering smarter decisions for our customers, to changing how commodity trading is done around the world.

And because we’re growing fast, you won’t just build your career. You’ll accelerate it, with a level of ownership and impact you simply don’t get at bigger, more bureaucratic companies.

The role

We’re looking for a London-based Account Manager to own and grow a portfolio of Sparta’s smaller accounts. This is a retention-and-growth role, not a new-logo hunting role: you’ll be the day-to-day commercial owner for a book of existing customers, protecting revenue at renewal and identifying and closing upsell and cross-sell opportunities within it. This is a role for someone a couple of years into account management who wants to progress quickly.

You’ll learn directly from highly experienced Account Directors and take on bigger, more complex accounts as Sparta scales. We’re growing fast, and the room to move up comes with it.

What You’ll Do

• Own a portfolio of smaller accounts, acting as the primary commercial point of contact for each customer.

• Build and execute a renewal plan for every account in your portfolio, working to protect and grow existing ARR.

• Identify and close upsell and cross-sell opportunities (additional seats, products or commodity verticals) within your existing account base.

• Consistently meet retention and expansion targets across your assigned portfolio.

• Run regular check-ins and business reviews with customers to track usage, surface risk early, and reinforce the value Sparta delivers.

• Keep account and opportunity records accurate and up to date in HubSpot, including renewals pipeline and MEDDPICC qualification.

• Partner with Customer Success on onboarding, adoption and usage data to spot expansion and churn-risk signals before they become problems.

• Escalate at-risk accounts promptly and work with the Head of Sales on recovery or win-back plans.

• Support Account Directors on strategic enterprise accounts as needed, building the experience to take on larger accounts and more senior sales responsibility over time

Who You Are

• 3+ years’ experience in an account management role, ideally in B2B SaaS, financial data or commodities.

• Hands-on ownership of both retention and expansion. You’ve run renewals and closed the upsell and cross-sell yourself, rather than passing growth opportunities to a separate salesperson to close.

• Comfortable managing a high volume of smaller accounts at once and prioritising your time effectively.

• A confident relationship-builder with strong written and verbal communication skills.

• Organised and process-driven, with a working knowledge of CRM and AI tools.

• Genuinely curious about commodities and energy markets, with a real appetite to learn.

• Resilient and proactive, comfortable working autonomously in a fast-paced, high-growth environment.

Nice to haves

• Prior exposure to commodities, energy markets, or financial/data services.

• Experience with MEDDPICC or another value-selling framework.

• Familiarity with HubSpot and Claude.

• An additional European language.


Why join Sparta?


At Sparta, our culture is built on innovation, collaboration, and high performance. We thrive in a fast-paced

environment where initiative is celebrated, challenges are embraced, and impact is rewarded.

• $42M in Series B funding – strong market traction and investment

• Early-stage growth – build your career as we scale

• Market-leading product – we are redefining energy trading intelligence

• Top-tier tools and technology to support your success

You’ll collaborate with like-minded individuals who are passionate about our mission and deeply committed to crafting outstanding products and achieving success for our customers.

Compensation & Benefits

· Competitive base salary + commission structure.

· Comprehensive benefits

Sparta Commodities is proud to be an equal opportunity employer and promotes diversity within its workforce. We are determined that no-one will ever receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, veteran status or any basis covered by appropriate law.

Skills Required

  • 2–3 years of experience in account management, ideally in B2B SaaS, financial data, or commodities
  • Experience owning both customer retention and expansion, including renewals, upsells, and cross-sells
  • Ability to manage a high volume of smaller accounts and prioritize effectively
  • Strong written and verbal communication skills
  • Working knowledge of CRM and AI tools
  • Curiosity about commodities and energy markets and willingness to learn
  • Resilience, proactivity, autonomy, and comfort in a fast-paced growth environment
  • Prior exposure to commodities, energy markets, or financial and data services
  • Experience with MEDDPICC or another value-selling framework
  • Familiarity with HubSpot and Claude
  • Additional European language
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The Company
196 Employees
Year Founded: 2020

What We Do

Sparta Commodities is a market-leading provider of real-time, AI-powered market intelligence and analytics for commodity traders, specializing in oil and gas. The platform delivers forward-looking insights, including pricing trends, arbitrage signals, and freight intelligence, empowering trading desks to transition from fragmented data and spreadsheets to high-conviction decisions within a unified, collaborative workspace.

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