Account Manager

Posted Yesterday
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Milwaukee, WI, USA
In-Office
Entry level
Consumer Web • Appliances
The Role
Own and grow contractor relationships within a regional territory, identify bid opportunities, pursue and win sales, and provide responsive product support. The Account Manager will visit customers, job sites, and industry events while collaborating with vendors, engineers, contractors, quoting teams, and internal departments. The role requires field-based relationship building, negotiation, organization, travel, and the ability to work actively in varied environments and lift up to 50 pounds.
Summary Generated by Built In

Join a team that has been powering growth and an outstanding reputation for over 60 years!

Etna Supply is a leading wholesale distributor of heating, mechanical, plumbing, underground, municipal, and fire protection products across Michigan, Indiana, Ohio, and Wisconsin. Built on strong financial principles and a commitment to partnership, we foster teamwork, continuous improvement, and a culture grounded in fairness, integrity, and respect. With four lines of business and two subsidiaries, we’re built for long-term stability.

What sets us apart is how we differentiate through relationships, expertise, and service, not just products.

What We Offer: 

  • Company vehicle provided (gas card included)
  • Competitive compensation + bonus and commission opportunities. 
  • Company credit card issued
  • Robust benefits package
  • 401(k) with company match

Position Summary: 

We’re looking for a relationship-driven, detail-oriented Account Manager to join our sales team, someone who thrives at the intersection of people, projects, and performance.

This isn’t just a sales role, it’s an opportunity to be part of a team that values culture, collaboration, and differentiated service. You’ll partner with contractors to support hydronic, mechanical, and plumbing systems, helping bring large-scale construction projects to life from bid through completion.

From uncovering opportunities to winning deals and building lasting partnerships, you’ll play a key role in driving growth in your region.

What You’ll Do

  • Own and grow customer relationships within your territory
  • Identify and pursue bid opportunities alongside our quoting teams
  • Follow up with purpose and persistence to win business
  • Deliver responsive, knowledgeable support to customer partners
  • Represent Etna Supply at industry events, job sites, and client meetings
  • Collaborate cross-functionally with vendors, engineers, contractors, and internal teams

What You Bring

  • Appreciation for a team-oriented culture and a desire to contribute to what sets us apart
  • Proven sales experience (hydronics, mechanical, or plumbing strongly preferred)
  • Strong communication, negotiation, and organizational skills
  • Valid driver’s license and willingness to travel as needed
  • Self-starter mindset with the initiative to take ownership and run with it
  • Experience with systems like Eclipse or Phocas is a plus
  • Associate’s degree or higher preferred; proven sales experience is more critical to success in this role

What the Role Looks Like Day-to-Day

  • A mix of field time, job site visits, and team interaction, not a desk-bound role
  • Customer visits to strengthen partnerships, drive business, and stay engaged in the market
  • Working in a variety of environments, from desks to dirt piles (yes, really)
  • Active, on-your-feet role with walking, standing, and lifting-up to 50 lbs.
  • A moderate noise setting with a strong focus on safety and awareness
  • Completion of standard pre-employment requirements is required.

Skills Required

  • Proven sales experience
  • Strong communication, negotiation, and organizational skills
  • Valid driver's license
  • Willingness to travel as needed
  • Self-starter mindset and ability to take ownership
  • Ability to walk, stand, work actively, and lift up to 50 pounds
  • Completion of standard pre-employment requirements
  • Sales experience in hydronics, mechanical, or plumbing
  • Experience with Eclipse or Phocas
  • Associate's degree or higher
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The Company
HQ: Grand Rapids, Michigan
375 Employees
Year Founded: 1965

What We Do

Etna Supply is a family of companies committed to providing the essential products, expertise, and support that keep water moving and businesses running. As a trusted partner to contractors, engineers, municipalities, and builders, we simplify sourcing for plumbing, HVAC, fire protection, municipal infrastructure, and more. We exceed our customers' expectations by providing outstanding customer service and on-time delivery, all at a fair and competitive price—no matter the size or complexity. Our Divisions and Subsidiaries: - Infusion Kitchen and Bath Showrooms: Our showrooms combine an unmatched selection of premium kitchen and bath products with expert guidance every step of the way. - Plumbing: A wide range of plumbing products, including fixtures, pipes, and valves, backed by expert knowledge for commercial and residential applications. - Waterworks: Piping supplies for efficient water delivery and drainage in subdivisions and major construction projects. - Municipal: Supplies essential infrastructure to government entities, including pipes, meter systems, fire hydrants, and support services. - Fire & Fabrication: Comprehensive fire protection systems for commercial buildings. - HVAC: Materials and expertise for hydronic heating systems, air and water heating, and snow melt solutions. - M&E Manufacturing: Custom pipe fabrication and fire protection services. - City Services: Expert water utility services for government contractors in water system maintenance and repair. - Inter-Commerce Express (ICE): Long-haul trucking and transportation ensuring efficient delivery for all projects. Partner with Etna Supply and experience a dedicated team that prioritizes your success! We’re also seeking talented individuals to join our growing family — explore our career opportunities today!

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