Account Manager

Posted Yesterday
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Tempe, AZ, USA
In-Office
Senior level
Analytics
The Role
Manage digital customer accounts by achieving sales and retention goals, forecasting revenue, identifying upsell opportunities, engaging customers through calls, webinars, and online demos, and expanding relationships within existing accounts. The role requires building product knowledge, maintaining meeting volumes, collaborating with customers and leads, and communicating customer and sales insights to the broader team.
Summary Generated by Built In

We are looking for a Digital Account Manager to join our Life Science Team. This is an amazing opportunity to accelerate innovation for our customers and identify creative solutions to meet their Life Science needs. Ideal candidates are motivated to go the distance in helping our customers succeed. By having a persistent and professional approach you’ll take the initiative to generate new ideas and drive Clarivate sales and retention! 

 

About You – experience, education, skills, and accomplishments  

  • Bachelor’s Degree or equivalent experience 

  • 5 years of relevant experience (sales, sales operations, account management, regulatory compliance, customer engagement)

It would be great if you also have . . .   

  • Knowledge of the Life Sciences  

  • Knowledge of software/information solutions into the pharmaceutical sectors

 

What will you be doing in this role?  

  • Achieve sales goals by meeting targets and identifying opportunities for upselling.  

  • Provide accurate sales forecasts to management through consistent communication. 

  • Collaborate effectively with small-scale customers and leads through phone calls, webinars and other digital sales channels, adhering to the established sales cycle and processes. 

  • Continuously build knowledge of Clarivate products and services to effectively position our solutions. 

  • Actively engage in webinars and online demos, sharing insights on customers, products, and sales with the broader team. 

  • Maintain remote meeting volumes as established by Sales Management to ensure consistent engagement and productivity. 

  • Identify and target potential roles within existing customers to expand business opportunities. 

  

About the Team    

We approach our work with a positive attitude, enthusiasm, and skill.  Clarivate’s present growth provides for a variety of opportunities for personal achievement and career advancement in a fast paced and flexible hybrid environment  

  

Hours of Work  

  • This is a full-time position primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed. 
  • The role also offers a hybrid working arrangement, requiring you to be in the office 2-3 days a week.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Skills Required

  • Bachelor's degree or equivalent experience
  • 5 years of relevant experience in sales, sales operations, account management, regulatory compliance, or customer engagement

Clarivate Analytics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clarivate Analytics and has not been reviewed or approved by Clarivate Analytics.

  • Strong & Reliable Incentives Incentives in sales and select product/tech roles provide meaningful upside for high performers, with commission structures boosting total compensation when targets are exceeded. Role-linked variable pay is a clear strength in revenue-driving positions.
  • Leave & Time Off Breadth PTO is ample in the U.S., with paid parental leave available, making time-off policies a notable part of the package. Generous vacation and holiday allowances stand out as positives.
  • Wellbeing & Lifestyle Benefits Hybrid and remote options are common and paired with a formal wellbeing framework and EAP, supporting work–life balance. Core medical, dental, and vision coverage is broadly available in the U.S., reinforcing everyday wellbeing support.

Clarivate Analytics Insights

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The Company
HQ: London, PA
10,549 Employees

What We Do

Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.

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