Account Manager

| US +80 more | Remote
Employer Provided Salary: 70,000-85,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Garner's mission is to transform the healthcare economy, delivering high quality and affordable care for all. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we direct employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team.

We’re looking for an Account Manager to support relationships with Garner’s clients and brokers, and to ensure a seamless buyer and user experience. This role’s focus is relationship management, understanding client needs, and day-to-day execution. As the point of contact for key client stakeholders, the Account Manager has the ultimate goal of ensuring client happiness.

This is a fully remote position. 

Responsibilities Will Include:

  • Support specific client and broker relationships
  • Execute project management plans for new client onboarding
  • Collaborate with product, sales, and member services teams to ensure that Garner’s enrollment and engagement goals are met
  • Track client success KPIs, escalate areas of concern and mitigate risks 
  • Communicate regularly with economic buyers and members to understand ongoing needs
  • Develop client reports, meeting materials, and workshops as needed

The Ideal Candidate Has:

  • 2 years of account management experience (B2B SaaS); experience in employer health benefits preferred
  • An ability to manage complex projects and achieve results against tight deadlines
  • A track record of building relationships with sophisticated external stakeholders
  • A desire to work in a rapidly evolving startup environment
  • A desire to be a part of our mission to improve the healthcare system

The target salary range for this position is: $70,000 - $85,000 annually. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans. 

 

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

 

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • EmotionLanguages
    • IstioLanguages
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • JupyterFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • WordpressCMS
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • ZohoCRM
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

What are Garner Health Perks + Benefits

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
In-person all-hands meetings
Annual in-person company retreat
In-person revenue kickoff
Flexible work schedule
Remote work program
Diversity
Hiring practices that promote diversity
Garner requires all recruiters, hiring managers, and interviewers to complete unconscious bias training before conducting any interviews.
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
Company equity
Pay transparency
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Professional Development
Lunch and learns

Additional Perks + Benefits

Employees enrolled in a Garner medical plan gain access to the Garner benefit to find Top Providers and get reimbursed for eligible expenses (up to $3,500 for individual plans and $7,000 for family plans). This provides our employees with robust medical benefits for near-zero out-of-pocket costs.

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