Account Manager

Posted 5 Days Ago
Be an Early Applicant
Melbourne, Victoria, AUS
In-Office
Entry level
Industrial • Manufacturing
The Role
Manage and grow customer accounts while delivering contracted services and technical water treatment support. Responsibilities include customer reviews, technical reporting, water sampling and testing, system monitoring, equipment maintenance and calibration, and safety and compliance initiatives. The role combines commercial account management with hands-on site-based technical work, primarily in Victoria and through FIFO travel to remote South Australian sites.
Summary Generated by Built In

About us

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company, recognized five years in a row. For more information about Solenis, please visit www.solenis.com.

About the role  

Reporting to the Associate Sales Manager, you will manage key customer accounts, deliver contracted services, support technical water treatment programs, and identify opportunities to grow existing business. The role combines commercial account management with practical, site-based technical work. The role is approximately 70% Victoria-based and 30% FIFO travel to remote South Australian sites, including periods of up to 8 days away from home.

Key responsibilities

  •  Manage and grow existing customer accounts
  • Conduct customer reviews and provide technical reports
  • Perform water sampling, testing and system monitoring
  • Maintain and calibrate water treatment and dosing equipment
  • Support safety, compliance and continuous improvement initiatives
  • Deliver outstanding customer service and technical support

What you need to be successful

  • Experience in account management, industrial services or a related technical field
  • Strong customer service and communication skills
  • Hands-on mechanical, maintenance, plumbing or trade skills
  • Experience with boilers, cooling towers or water treatment systems (desirable)
  • Strong organisational and reporting skills
  • A commitment to safety and compliance
  • A current driver's licence
  • Qualifications in Chemistry, Science, Engineering or a trade (highly regarded)

What we offer

  • Diverse and autonomous role with a global industry leader
  • Opportunity to combine commercial, technical and customer-facing responsibilities
  • Ongoing training and career development
  • Supportive team environment and commitment to safety

We understand that candidates will not meet every single desired job requirement.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

Apply now to join Solenis and help deliver innovative water treatment solutions across Victoria and South Australia.

Skills Required

  • Experience in account management, industrial services, or a related technical field
  • Strong customer service and communication skills
  • Hands-on mechanical, maintenance, plumbing, or trade skills
  • Experience with boilers, cooling towers, or water treatment systems
  • Strong organisational and reporting skills
  • Commitment to safety and compliance
  • Current driver's licence
  • Qualifications in Chemistry, Science, Engineering, or a trade

Solenis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Solenis and has not been reviewed or approved by Solenis.

  • Healthcare Strength Healthcare coverage includes medical, dental and vision options, and a 90/10 plan is available in at least one location. Wellness tools and plan variety indicate competitive medical support.
  • Retirement Support Retirement programs include a 401(k) with employer match and tenure-linked contributions, alongside company-funded pension elements in some regions. These components suggest meaningful long-term savings support.
  • Wellbeing & Lifestyle Benefits Wellbeing initiatives span physical, emotional, social and financial health via a global EAP and a wellness platform with activity-based rewards. Site-specific amenities such as gyms, recreation and creche services further reinforce lifestyle support.

Solenis Insights

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The Company
HQ: Wilmington, DE
5,522 Employees
Year Founded: 1907

What We Do

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row. For additional information about Solenis, please visit www.solenis.com or follow us on social media

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