12twenty is the leading platform for employers to connect with elite early career professionals. Our community includes millions of students, recent graduates, and alumni from top business schools, law schools, and universities around the world. We take pride connecting our community of candidates with recruiters from top companies across industries. Come join our fast growing organization!
As an Account Manager, you will:
- Own client retention and minimize churn by ensuring customers consistently realize the value of 12twenty and how it aligns with their evolving needs
- Proactively identify and manage expansion opportunities within existing accounts, collaborating with 12twenty’s Partnership team to drive strategic growth initiatives
- Prepare and facilitate strategic interactions including virtual and in-person account reviews, webinars, and demos to maintain and grow strong client engagement
- Build and nurture long-term relationships that inspire product loyalty and maximize the utilization of 12twenty’s technology suite
- Identify and implement process improvements within the account management department to enhance efficiency and client satisfaction
- 4-6 years of experience in account management, sales, or project management, with a proven track record of retaining and growing accounts
- The ability to manage a large portfolio of clients while effectively driving expansion opportunities
- Strong cross-functional collaboration skills, with the ability to influence and motivate internal teams (e.g., implementation, product, sales, engineering, support) to achieve business goals
- The ability to think strategically, adapt quickly to new challenges, and make informed decisions
- Confidence in making recommendations that drive client success and business growth
- Bachelor’s degree is required
- Working knowledge of Google Suite, MS Office Suite, and Salesforce
- Experience in SaaS or Higher Education
- Solution Selling Experience
Annual compensation range: $100k OTE
The annual compensation range for this position is listed above. This salary range is an estimate, and the actual salary may vary based on company compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location.
In addition to the range below, US employees are eligible for equity. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), and paid time off.
- Competitive salary
- Generous PTO policy
- Full benefits, including 401(k)
- Regular team happy hours and activities
- Remote work flexibility
12twenty is an enterprise level talent acquisition platform connecting the world’s largest employers with students and alumni from top business schools and other graduate level institutions. The market for talent, especially highly qualified talent, continues to grow more and more competitive. 12twenty’s unique position as the connection between students, schools, and employers has fueled our rocketship growth. Come be part of our journey!
12twenty offers competitive salary and stock options and an amazing team to innovate and collaborate with. We love what we do, we embody a passion for continuous improvement, and we support each other to be excellent!
Check out a video from a recent user conference: https://vimeo.com/254762533
Skills Required
- 4-6 years experience in account management, sales, or project management
- Proven track record of retaining and growing accounts
- Ability to manage a large portfolio of clients
- Strong cross-functional collaboration skills
- Ability to think strategically, adapt quickly, and make informed decisions
- Confidence in making recommendations that drive client success and business growth
- Bachelor's degree
- Must be located in the U.S. (remote U.S. opportunity)
- Willingness to travel up to 20%
- Self-motivated, team-oriented with excellent communication skills
- Working knowledge of Google Suite
- Working knowledge of MS Office Suite
- Working knowledge of Salesforce
- Experience in SaaS
- Experience in Higher Education
- Solution selling experience
What We Do
12twenty is empowering schools to make smarter, data-driven decisions. Our intuitive platforms allow career advisers to more effectively manage the employment process, give students a better understanding of the recruiting cycle, and help employers find the perfect candidate. The world's top schools are using 12twenty to streamline their career analytics and management process. Founded in 2010, 12twenty is a Santa Monica-based startup made up of passionate, talented, and hardworking individuals committed to bringing innovation to higher education.
