Jobs at 12twenty

Lead product strategy, roadmap, discovery, development, launches, and iteration for career services and recruiting products. Own end-to-end product initiatives, collaborate with engineering, design, marketing, sales, and customer success, and use customer insights, competitive research, analytics, and KPIs to improve outcomes. The role requires experience in B2B SaaS recruiting or talent acquisition software and hands-on development of AI-powered tools or workflow automations.

Own and scale 12twenty’s B2B demand generation engine across paid media, ABM, webinars, events, lifecycle marketing, content, and other channels. Build integrated campaigns tied to pipeline and revenue goals, optimize funnel performance, improve attribution and reporting, manage budgets, and partner with Sales, Marketing Operations, Revenue Operations, Product Marketing, and Content. The role requires strategic judgment, analytical decision-making, hands-on execution, and ownership of measurable growth.

Manage employer accounts as the primary post-sale contact, drive retention, reduce churn, identify expansion opportunities, and support account growth. Lead account reviews, trainings, webinars, demos, and strategic engagements. Educate customers on recruiting best practices, coordinate cross-functional teams, and implement process improvements within the employer success function.

Manage client retention and minimize churn by ensuring customers realize product value. Drive expansion within accounts, run strategic reviews and demos, build long-term relationships, improve account management processes, and manage a large portfolio. Remote U.S. role with up to 20% travel.