Account Manager

THE ROLE 

As a Senior Account Manager, you will work closely with customers to help them achieve their digital transformation ambitions and realize the full value of Temenos technology and services. You will build strategic relationships, identify growth opportunities, and drive complex sales opportunities from inception through to successful closure, with a strong focus on SaaS, Cloud, subscription-based growth, and customer value realization. 

RESPONSIBILITIES 

• You will articulate and demonstrate Temenos digital-first solutions through strategic value-based selling, developing strong business cases and ROI analyses to drive customer investment decisions. 

• You will build trusted relationships with stakeholders across customer organizations, understanding their business strategies, challenges, and opportunities. 

• You will position Temenos as a strategic partner by demonstrating the commercial and technology value of our digital banking solutions. 

• You will position SaaS, Cloud, and subscription-based propositions by clearly articulating customer value, adoption outcomes, commercial implications, and long-term account growth opportunities. 

• You will partner with customers and internal teams to support SaaS transformation discussions, including cloud readiness, adoption planning, usage expansion, renewals, and customer success alignment. 

• You will develop, maintain, and manage a robust sales pipeline while accurately forecasting revenue and business performance. 

• You will balance short-term revenue delivery with long-term strategic account growth opportunities. 

• You will create and execute comprehensive account plans that address both tactical and strategic objectives. 

• You will collaborate with internal and external stakeholders to ensure seamless execution of end-to-end sales cycles and exceptional customer advocacy. 

• You will represent Temenos at customer engagements, industry forums, and external events as a trusted expert in digital banking technology. 

SKILLS 

• You should have in-depth knowledge of the financial services industry, including market trends, challenges, and emerging innovations. 

• You should have proven success selling complex, high-value Digital, CRM, SaaS, Cloud, or Banking Technology solutions within the financial services sector. 

• You should have strong knowledge of SaaS commercial models, including subscription revenue, renewals, expansion, adoption metrics, and customer lifetime value. 

• You should have experience selling Cloud or SaaS solutions and comfort discussing customer success, implementation journeys, consumption, usage, and value realization. 

• You should have the ability to engage confidently with technology and business stakeholders on SaaS transformation topics, including cloud migration, scalability, security expectations, integrations, and platform adoption. 

• You should have an understanding of how SaaS offerings support recurring revenue growth, customer retention, and strategic account development. 

• You should have a consultative sales approach with the ability to understand customer needs and align solutions to business outcomes. 

• You should have strong communication, presentation, and problem-solving skills, with the ability to translate business requirements into compelling value propositions. 

• You should have demonstrated ability to identify opportunities and manage customer engagements from prospecting through to deal closure. 

• You should have commercial awareness with sound financial and business acumen. 

• You should have a data-driven mindset, leveraging insights to tell compelling stories, create value, and inspire customer action. 

• You should have an entrepreneurial spirit with a proactive, results-oriented approach to sales. 

• You should have the ability to navigate change, ambiguity, and evolving customer environments. 

• You should have a global mindset with a collaborative approach and passion for making a meaningful impact. 

• You should have a commitment to continuous learning and professional growth. 

• You should have resilience, resourcefulness, and adaptability. 

• You should have passion for technology, innovation, and customer success. 

• You should have fluency in English; additional languages are advantageous. 

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