Account Manager
At Inizio Evoke, we come together—to do the best work, in the best possible place. We’re all in. Because it’s everyone’s role to make health more human™
The Inizio Evoke Europe (IEE) client services team forge strong, strategic partnerships with our clients, staying true to our overall agency mission of Health More Human. The agency’s purpose is to develop ideas that thrive in real lives. The client team work in partnership with our clients to deliver bold, brilliant ideas that really work.
As a member of the client services team, you will demonstrate the behaviours associated with the IEE values:
Tenacious, Accountable, Collaborative, Supportive, Curious, Brave, Driven, Proactive
Your purpose is to manage projects and support client relationships to ensure accounts run smoothly and remain profitable.
As part of the Client Team, the Account Manager is responsible for the day-to-day management of a portfolio of projects. Working in a highly collaborative environment alongside Client Team colleagues and Project Management/Client Operations, they ensure projects are delivered successfully while supporting strong client partnerships.
While expected to work with a high degree of individual accountability, the Account Manager will also be supported in their learning and development by their team. They are expected to coach and share knowledge with colleagues across the Client Team and wider agency, helping to build capability and maintain high standards.
Knowledge and skills:
- Previous experience working within a healthcare communications/marketing agency, with a proven track record of successfully managing client accounts and/or projects essential.
- Strong understanding of the healthcare market, with experience working across multiple client accounts.
- Demonstrated ability to build and nurture strong client relationships, establish effective agency–client partnerships, and confidently manage or appropriately escalate complex client requirements.
- Excellent communication skills, with the ability to adapt communication style to different audiences to achieve the best outcomes, alongside the confidence to contribute to and facilitate client workshops.
- Strong analytical, interpersonal, and leadership skills, with the ability to develop innovative solutions to client challenges, identify and mitigate account risks, escalate issues when required, and perform effectively under pressure.
Benefits:
- Dynamic Working
- Personal Development fund
- Generous holiday allowance
- Cycle to work scheme
- Pension contribution
- Various health and wellbeing benefit available
- Online training platform/programs
- Discretionary bonus scheme
- Community action focused programs
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Skills Required
- Previous experience working within a healthcare communications/marketing agency with proven account or project management success
- Strong understanding of the healthcare market and experience across multiple client accounts
- Demonstrated ability to build and nurture strong client relationships and manage or escalate complex client requirements
- Excellent communication skills with ability to adapt style and facilitate client workshops
- Strong analytical, interpersonal, and leadership skills; ability to identify/mitigate account risks and perform under pressure
Inizio Evoke Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inizio Evoke and has not been reviewed or approved by Inizio Evoke.
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Healthcare Strength — Medical, dental, and vision coverage are complemented by telehealth access and free behavioral health counseling. Wellness incentives and navigation support, plus options like orthodontic coverage, infertility benefits, and pet insurance, broaden the care suite.
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Retirement Support — A 401(k) with company matching and an additional discretionary annual contribution is available. Company-provided life and AD&D insurance and tax-advantaged accounts further reinforce financial security.
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Leave & Time Off Breadth — Flexible time off and hybrid/dynamic working are emphasized. Paid leaves, including parental and military leave, and an 8‑week paid maternity leave that can be extended by two weeks for eligible employees, cover key life events.
Inizio Evoke Insights
What We Do
Inizio Evoke is a global health marketing, communications, and transformation platform unlocking growth through data-driven insights and human centricity. We are purpose-built to make Health more human™. With core expertise and specialty brands in Marketing, Comms, Transformation, Access, and Media, we serve as a premier partner for the world's most ambitious healthcare organizations. Inizio Evoke is an Inizio company. Inizio helps clients navigate their clinical development and commercialization journey by connecting best-in-class scientific knowledge, market intelligence, actionable data, cutting-edge technology, communication, and creative execution
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