Account Manager

Job Title: Account Manager
Department: Commercial Department
Reports To: Commercial Department Lead
Location: Limassol, Cyprus
Employment Type: Full-time

About SiGMA Group

Founded in 2014 and headquartered in Malta, SiGMA Group employs over 250 professionals across six global offices, including Malta, Cyprus, Serbia, São Paulo, Manila, and India. SiGMA is a global leader in gaming, emerging tech, affiliate marketing, events, and media, best known for its flagship summits such as SiGMA Malta and the iGaming Academy. The company’s culture champions inclusivity, sustainability, collaboration, and philanthropic impact through its SiGMA Foundation initiative.

Position Overview

As an Account Manager at SiGMA World, you will play a key role in maintaining and growing relationships with our partners and clients across the iGaming sector. You will be responsible for managing a portfolio of accounts, identifying opportunities to maximize client value, coordinating sponsorship and exhibition participation, and ensuring an outstanding client experience throughout the partnership. This role is ideal for a proactive, relationship-driven professional who understands the iGaming ecosystem and enjoys building long-term partnerships while driving client satisfaction and commercial growth.

Key Responsibilities

• Develop and execute sales strategies to drive event participation and sponsorship revenue.
• Identify, engage, and close deals with key players in iGaming (operators, affiliates, suppliers).
• Build long-term relationships with decision-makers to drive repeat business.
• Negotiate sponsorships, exhibition spaces, and partnerships.
• Represent SiGMA at global conferences and networking events (travel involved).
• Keep up with industry trends and provide feedback to enhance event content.
• Own client relationships and act as the link between customers and internal teams.
• Deliver product presentations and guide clients through our offerings.
• Build strong, long-term partnerships by understanding client needs.
• Gather client feedback and share insights internally.
• Support and lead clients during exhibitions and events.
• Manage client accounts before and during shows.
• Keep CRM records accurate and up to date.
• Any other task assigned by the line manager.

Key Skills & Requirements

• Proven experience in account management, sales, or business development, ideally within the iGaming, tech, or events/exhibitions industry.
• Strong commercial acumen, with experience growing client accounts, identifying upselling opportunities, and achieving revenue targets.
• Excellent communication, presentation, and negotiation skills, with the ability to build trusted relationships with senior stakeholders.
• Highly organized, proactive, and capable of managing multiple client accounts in a fast-paced environment.
• Confident in managing client relationships, delivering presentations, and representing the company at international events.
• Proficiency with CRM tools and account management systems.
• A collaborative team player who thrives in a dynamic, global organization.
• Fluency in English.
• Proficiency in at least one of the following languages: Italian, Portuguese, Spanish, or Russian.

Why SiGMA Group?

• Grow with us - Be part of SiGMA’s global expansion and make your mark.
• Free iGaming Academy access - Learn the ins and outs of the industry with access to courses.
• Travel perks - Visit our international offices and attend industry events worldwide.
• Performance rewards - High performers are recognized and fast-tracked with annual reviews and bi-yearly performance checks ins.
• Interest-free car loan after probation (T&Cs apply)