About the Role
As an Account Manager, you will be responsible for managing and growing a portfolio of complex and high-value customers. You will build trusted relationships, identify opportunities for growth, negotiate commercial agreements, and collaborate with internal stakeholders to deliver tailored customer solutions.
What You'll Do:
Building and maintaining strong customer relationships to drive long-term retention and growth.
Identifying cross-sell and upsell opportunities across the TGE service offering.
Negotiating contracts, annual rate reviews and commercial agreements.
Developing customer account plans and sales strategies to achieve revenue targets.
Collaborating with Commercial Solutions, Operations and other internal teams to deliver customer-focused outcomes.
Managing sales forecasts, pipeline activity and customer insights through CRM systems.
What You'll Bring:
3–5 years' experience in a face-to-face sales, account management or business development role.
Strong relationship management and stakeholder engagement capabilities.
Demonstrated experience negotiating commercial outcomes and managing customer accounts.
Excellent communication, presentation and problem-solving skills.
Experience using CRM systems and managing sales pipelines.
Nice to have - experience with government, logistics or supply chain
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
Skills Required
- 3-5 years experience in face-to-face sales, account management or business development
- Strong relationship management and stakeholder engagement capabilities
- Demonstrated experience negotiating commercial outcomes and managing customer accounts
- Excellent communication, presentation and problem-solving skills
- Experience using CRM systems and managing sales pipelines
- Experience with government, logistics or supply chain
- Pass pre-employment checks including criminal history check and medical assessment (fitness to work, drug & alcohol screening)
What We Do
United by our fundamental goal to provide superior customer experiences and operational excellence, Team Global Express is excited to step forward under new ownership, Allegro Funds. Backed by an unrivalled and seamless network, Team Global Express builds unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand. By exploring how businesses continue to deliver in a changing world, Team Global Express is determined to play our pivotal part in the pandemic-proof economic recovery of Australia and New Zealand. Through engaging, listening and sharing with our customers, Team Global Express strives to deliver exceptional experiences, putting your business at the heart of ours. About our new owners: Allegro Funds is Australia’s most awarded and largest transformation and turnaround private equity firm. Allegro provides Transformational Capital—applying capital, expertise and a distinctly hands-on approach—to invest in businesses and reposition them for sustained long term growth. Over the past 20 years, Allegro has demonstrated a strong track record or partnering with management teams and key stakeholders to build better businesses and create enduring value
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