Who Are we?
As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.
At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.
Is this the role for you?
Are you a high-performing sales professional with a proven track record of growing accounts, winning new business, and building lasting client relationships?
Ricoh is looking for a commercially driven Account Manager to manage and expand an established portfolio across Office Print and Managed Print Services (MPS). If you thrive on exceeding targets, uncovering opportunities, and delivering value-driven solutions, we'd love to hear from you.
In this territory-based role, you'll help customers optimise their print environment, reduce operating costs, and improve business efficiency while positioning Ricoh as their trusted technology partner.
What You'll Do
- Grow and retain an existing portfolio of Managed Print Services customers.
- Identify opportunities to optimise print fleets, reduce costs, and improve productivity.
- Drive contract renewals, upgrades, cross-sell, and new business opportunities.
- Build strong relationships with decision-makers across IT, Procurement, and Operations.
- Manage a healthy sales pipeline and consistently achieve revenue targets.
- Own the end-to-end sales cycle—from prospecting and solution development to negotiation and closing.
- Collaborate with pre-sales, technical, and service teams to deliver outstanding customer outcomes.
To be successful in this role:
- 5+ years' experience in Account Management, Business Development, Managed Print Services (MPS), Print Solutions, or Office Technology Sales.
- Proven success in:
- B2B sales
- Account growth and customer retention
- New business acquisition
- Territory management
- Pipeline management and revenue generation
- Knowledge of Managed Print Services (MPS), Office Print, Multifunction Devices (MFDs), Fleet Optimisation, Cost Per Copy (CPC), Leasing, and Managed Services (highly desirable).
- Strong negotiation, stakeholder management, and consultative selling skills.
Why join Ricoh
At Ricoh, you'll work with an industry-leading technology provider that empowers businesses through digital transformation and workplace innovation. You'll be supported by a collaborative team, trusted by established customers, and rewarded for making an impact.
If you're passionate about consultative sales, account growth, and helping customers succeed, apply today and take the next step in your sales career with Ricoh.
What we give back to you?
At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:
- Paid Parental Leave
- Purchased Leave Scheme
- Participation in our RedE recognition program
- Free income protection cover
- Wellness program
- Novated leasing
Employment Type
PermanentSkills Required
- 5+ years' experience in a similar role
- Strong track record of creating, progressing and closing complex deals
- Confidence engaging with business and technical decision makers
- Exceptional communication, negotiation and presentation skills
- Collaborative attitude and passion for teamwork
- Background in Print technology (advantageous)
What We Do
Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere. With cultivated knowledge and organisational capabilities nurtured over its 85-years history, Ricoh is a leading provider of digital services and information management, and print and imaging solutions designed to support digital transformation and optimise business performance. Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD). For further information, please visit www.ricoh.com.au or contact us at: [email protected]
