Account Manager - Workplace Technology

Posted 14 Days Ago
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Branch, AR, USA
In-Office
Senior level
Information Technology • Consulting
The Role
As an Account Manager, develop and close new business opportunities, maintain a robust sales pipeline, engage stakeholders, and deliver exceptional customer experiences.
Summary Generated by Built In

Who Are we?

As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.

At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

Is this the role for you?

Are you a high performing sales professional who thrives on winning, building relationships, and selling solutions that genuinely change how businesses operate?

At Ricoh, we’re not just selling products we’re re‑imagining the modern workplace. As an Account Executive – Digital Workplace, you’ll be at the front line of digital transformation, helping organisations work smarter, faster and more securely through cutting edge technology and services.

This is your opportunity to own your territory, build a strong pipeline, and drive meaningful outcomes for customers, all while being supported by a highly collaborative, innovative, and ambitious team.

Roles & Responsibilities:

  • Proactively identify, develop and close new business opportunities across both new and existing customers
  • Build and maintain a strong, healthy sales pipeline with a clear focus on growth and over achievement
  • Develop deep, long term relationships with key stakeholders and decision makers
  • Deliver exceptional customer experiences that lead to repeat business and referrals
  • Execute strategic territory and account planning
  • Lead consultative, solution‑based sales conversations across - Office Print & Print Management
  • Whilst cross selling onto our Digital Services business
    • Workplace & Audio‑Visual Technology
    • Digital Automation & Workflow Solutions
    • ITS & Managed Services
  • Partner closely with internal specialists, delivery teams and leaders to ensure outstanding outcomes

To be successful in this role:

What you’ll bring

  • 5+ years’ experience in a similar role
  • A strong track record of creating, progressing and closing complex deals
  • Confidence engaging with both business and technical decision makers
  • Exceptional communication, negotiation and presentation skills
  • A collaborative attitude and passion for being part of a high‑performing team
  • While a background in Print is advantageous, it is not essential. What matters most is your enthusiasm for solution selling and your ability to identify and seize new business opportunities.

What we give back to you?

At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:

  • Paid Parental Leave
  • Purchased Leave Scheme
  • Participation in our RedE recognition program
  • Free income protection cover
  • Wellness program
  • Novated leasing

Employment Type

Permanent

Top Skills

Audio-Visual Technology
Digital Automation
Workflow Solutions
Workplace Technology
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The Company
Coconut Grove, , Northern Territory
698 Employees
Year Founded: 1934

What We Do

Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere. With cultivated knowledge and organisational capabilities nurtured over its 85-years history, Ricoh is a leading provider of digital services and information management, and print and imaging solutions designed to support digital transformation and optimise business performance. Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD). For further information, please visit www.ricoh.com.au or contact us at: [email protected]

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