Account Manager, Wholesale - Korea

Posted 2 Days Ago
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Seoul, KOR
In-Office
Senior level
Information Technology • Design
The Role
Manage and grow MillerKnoll’s wholesale dealer network in Korea. Responsibilities include dealer account management, sales target delivery, business development, seasonal planning, order and profitability tracking, brand presentations, product training, marketing initiatives, market analysis, and receivables monitoring. The role partners with regional and cross-functional teams to support dealer performance, brand consistency, compliance, and sustainable sales growth.
Summary Generated by Built In

Why join us? 

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE:

This role is part of the MillerKnoll retail team in APMEA and contributes to the growth of the Herman Miller and KnollStudio wholesale channel in Korea. Based in Seoul, the role reports to the Senior Regional Sales Manager, Wholesale – Korea and SEA. The candidate will work closely with the Senior Regional Sales Manager to manage dealer performance, own the day-to-day health of dealer accounts, build partner relationships, and identify leads and business opportunities. This role requires close collaboration with local and regional teams to deliver sales targets while ensuring brand alignment, business compliance, and consistency with MillerKnoll values.



ESSENTIAL FUNCTIONS:

  • Work closely with the Senior Regional Sales Manager to deliver sales targets and grow the wholesale dealer network for Herman Miller and KnollStudio in Korea.
  • Contribute to business development by identifying potential leads, partners, and growth opportunities for the wholesale channel.
  • Execute annual and seasonal dealer plans across sales, marketing, product assortment, showroom presentation, A&D projects, inventory, and brand guidelines.
  • Track monthly orders, shipments, P&L, points of sale, profitability, sell-in, and sell-out performance against agreed strategies, forecasts, and targets.
  • Maintain strong relationships with wholesale dealers and trade partners, providing day-to-day account management, coordination, follow-up, and retail operational support.
  • Deliver brand presentations and product training to strengthen dealer performance and ensure consistent brand awareness across the market.
  • Collaborate with dealers on online and offline marketing initiatives, events, branded spaces, and customer experiences to increase brand visibility, engagement, and sales growth.
  • Review market and industry trends to identify long-term business needs and future wholesale and retail growth opportunities.
  • Monitor receivables and payments to help maintain healthy and sustainable business growth.
  • Partner with the Senior Regional Sales Manager, work team leader, and cross-functional teams to align daily execution, retail plans, and company goals.

MINIMUM REQUIREMENTS:

  • 3-5 years’ experience in sales, marketing, brand management or account management
  • Fluency in Korean and English a must
  • A passion for the furniture and design industry
  • Knowledge of the premium luxury retail markets and eCommerce platform businesses
  • Self-starter with a business development mindset and entrepreneurship spirit
  • Based in Seoul, highly mobile and able to undertake occasional travel
  • Sensitive cultural awareness, strong interpersonal and communication skills
  • Analytical, organized, can navigate challenges effectively and manage complex situations
  • Familiarity with local furniture and material compliance needs a plus
  • Understanding of the importance of Corporate Values and their implementation
  • Creativity and innovation – can think out of box and be a difference maker!

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].

Skills Required

  • 3-5 years of experience in sales, marketing, brand management, or account management
  • Fluency in Korean and English
  • Passion for the furniture and design industry
  • Knowledge of premium luxury retail markets and eCommerce platform businesses
  • Self-starter with business development and entrepreneurial mindset
  • Based in Seoul, highly mobile, and able to undertake occasional travel
  • Cultural awareness and strong interpersonal and communication skills
  • Analytical, organized, and able to manage complex situations
  • Familiarity with local furniture and material compliance requirements
  • Understanding and implementation of corporate values
  • Creativity, innovation, and out-of-the-box thinking

MillerKnoll Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MillerKnoll and has not been reviewed or approved by MillerKnoll.

  • Healthcare Strength — Health options include comprehensive medical, dental, and vision coverage with low deductibles, no‑cost preventive care, prescription benefits, mental health support, an Employee Assistance Program, and disability coverage. These elements collectively signal a robust healthcare offering.
  • Retirement Support — The retirement program features immediate 401(k) eligibility with a core employer contribution and matching on employee contributions. Additional wealth-building options include an employee stock purchase plan and equity grants such as RSUs.
  • Parental & Family Support — Family-oriented benefits include paid parental leave, adoption assistance, Milk Stork for traveling mothers, Bright Horizons childcare/eldercare support, and dedicated mother’s/retreat rooms. These resources strengthen support for caregivers and family needs.

MillerKnoll Insights

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The Company
HQ: Zeeland, MI
9,522 Employees
Year Founded: 2021

What We Do

MillerKnoll is a global collective of design brands built on the foundation of two icons of modernism: Herman Miller and Knoll. Our portfolio also includes furniture and accessories for commercial and residential spaces from Colebrook Bosson Saunders, DatesWeiser, Design Within Reach, Edelman, Geiger, HAY, HOLLY HUNT, Knoll Textiles, Maharam, Muuto, NaughtOne, and Spinneybeck | FilzFelt. Guided by a shared purpose—design for the good of humankind—we generate insights, pioneer innovations, and champion ideas to help spaces better support how people live, work, and gather today. We reach customers across office, residential, healthcare, and education markets through a network of MillerKnoll dealers, all of whom are highly credentialed, independently owned businesses. In addition, we manage an ever-expanding global retail footprint delivering world-class brick-and-mortar and ecommerce experiences.

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