*Work location of this role is based in west Japan.*
We are seeking a proactive and results-oriented Account Manager to join our Support & Services Sales Division (SSD).
In this role, you will be responsible for driving sales of aftermarket support offerings, including service contracts, preventive maintenance, and other support solutions for customers using Agilent instruments.
You will manage a portfolio of customers with a large installed base and significant annual spending potential. Success in this position requires a strategic mindset and the ability to oversee and develop opportunities across the entire laboratory environment while building long-term customer relationships.
Key Responsibilities
Drive Sales & Business Growth
- Proactively engage existing customers and identify new business opportunities utilizing internal databases and customer insights.
- Convert customer inquiries and marketing-generated leads into qualified sales opportunities and orders.
- Achieve assigned sales targets through new business development and portfolio expansion.
- Promote newly launched products and solutions while supporting customer adoption and utilization.
Territory & Pipeline Management
- Independently manage assigned territories, customer accounts, and product portfolios.
- Serve as the primary sales contact for designated customer accounts.
- Maintain accurate pipeline management, forecasting, and sales reporting through CRM tools.
Customer Relationship Management
- Develop and maintain strong customer relationships through regular engagement and strategic account planning.
- Understand customer needs and business objectives to identify growth opportunities.
- Collaborate with internal stakeholders to deliver comprehensive solutions and maximize customer value.
Work Style
- This is primarily a field-based Account Manager role focused on direct customer engagement and relationship building through customer visits.
- Travel within the assigned territory is required to support business growth and customer success.
- This position is based in Osaka and is responsible for managing customer accounts across the Western Japan region.
- A proactive sales professional who can identify and create new business opportunities.
- Native Japanese language skill required.
- Strong drive and accountability to achieve business objectives and sales targets.
- Passion for developing existing customer relationships while uncovering new opportunities.
- Ability to work collaboratively across teams and functions to deliver results.
- Strong communication skills and willingness to engage with global teams in English.
Join us and help drive the continued growth of Agilent's Support & Services business by delivering exceptional value to our customers.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: 25% of the TimeShift: DayDuration: No End DateJob Function: SalesSkills Required
- Proactive sales professional who can identify and create new business opportunities.
- Native Japanese language skill.
- Strong drive and accountability to achieve business objectives and sales targets.
- Passion for developing existing customer relationships and uncovering new opportunities.
- Ability to work collaboratively across teams and functions to deliver results.
- Strong communication skills and willingness to engage with global teams in English.
- Experience using CRM tools for pipeline management, forecasting, and sales reporting.
- Field-based role with regular customer visits and travel within assigned territory (approximately 25%).
Agilent Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agilent Technologies and has not been reviewed or approved by Agilent Technologies.
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Retirement Support — The core U.S. package highlights a generous 401(k) match as a strength. Retirement programs are positioned as competitive within the company’s total rewards.
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Equity Value & Accessibility — An Employee Stock Purchase Plan at a discount provides accessible equity and augments total compensation. Ownership opportunities are presented as a notable advantage alongside retirement benefits.
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Leave & Time Off Breadth — Flexible Time Off, company holidays, a personal holiday, and paid volunteer time create a broad leave offering. Time off can accrue into multiple weeks in the first year, supporting flexibility.
Agilent Technologies Insights
What We Do
Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.
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