THE POSITION
Henner provides administration services to the clients of the international insurance partners such as administrative services, access to a worldwide network of medical providers, technical and actuarial support, technology solutions, etc.
The role of the Global Partnership department is to provide account management services to the international insurers/brokers and be their main point of contact to ensure their satisfaction and support their growth.
In charge of your own existing portfolio, as an Account Manager, you will manage the entire customer relationship with your partners to create proximity, statisfaction and growth : from designing the governance strategy to monitoring the implemented actions, through ensuring the contractual follow up.
You will work hand in hand with your partners and bring support and expertise for all significant events throughout the year (invitation to tender, new projects, and renewal discussions, etc.).
Your position is based in Lisbon.
YOUR PROFILE
You have at least one year experience in the insurance sector, ideally with international exposure. You have good relationship skills both with internal and external stakeholders and can manage transversal relations.
You are thorough, organised and have an eye for detail, you are also results oriented and have proven skills to adapt to change and build trusted relationships.
You are a team player, can actively listen and have a commercial feeling that will help you succeed in your role.
You speak English fluently, and you easily adapt to a multicultural workplace.
WHY JOIN US ?
By joining our teams, you will benefit from training in our Lisbon site, full support in our businesses and tools, and local management.
Your job is not routine, you occupy a position with great versatility and prospects for development.
Your position is a permanent contract and you benefit from all the social advantages granted to our teams: free healthcare insurance for you and your family, annual bonus based on company performance, lunch vouchers per day worked, monthly transportation allowance, medical teleconsultation.
You are guaranteed to respect your work/life balance thanks to our company agreements and a flexible work organization that allows you to telecommute up to 2 days per week, or even 3 days for people with disabilities, pregnant employees.
The job can be taken in the next few days (or weeks) depending on your availability.
HENNERINT
About UsFor almost 80 years, Henner has been helping companies, professionals, and individuals with their health and social protection needs.As an independent international company, Henner has more than 2,000 employees and operates in 21 locations around the world. Every day, we support 64,000 companies and 2.5 million beneficiaries.
Our services bring together consulting, insurance brokerage, claims management, and medical expertise to provide the best support to our clients and their beneficiaries. Our commitment is reflected in our motto: "Here to Care." We are here when our clients, partners, and members need us, and we care for them as we would care for our own family.
Skills Required
- At least one year of experience in the insurance sector
- Fluent English
- Strong relationship-building skills with internal and external stakeholders
- Ability to manage cross-functional relationships
- Organized, thorough, detail-oriented, and results-oriented
- Ability to adapt to change and build trusted relationships
- Commercial awareness and active listening skills
- Ability to work in a multicultural environment
What We Do
Founded in 1947, Henner is an independent international insurance group specializing in social protection and health insurance. The company provides tailored insurance solutions, including health insurance for expatriates and corporates, as well as life and disability coverage. It operates as a broker and third-party administrator, managing innovative health and life insurance plans for individuals, families, and companies worldwide.
