Account Manager – Vietnam

Xapads Media is a media and technology partner that works with brands and agencies to deliver effective digital advertising solutions across today's evolving media landscape.

By combining media expertise, data, and technology, we help clients plan, execute, and optimize campaigns across multiple channels and markets. Our collaborative approach, strong industry partnerships, and focus on execution enable brands and agencies to maximize campaign performance and achieve their business objectives.

We are committed to building long-term partnerships through transparency, reliable execution, and exceptional client service, helping our clients navigate the complexities of digital advertising with confidence.

For more information, visit https://www.xapads.com.

We are looking for an experienced Account Manager to manage and grow relationships with key clients and agency partners within the digital advertising ecosystem.

The role involves managing client accounts, understanding campaign requirements, coordinating with internal teams, ensuring smooth campaign delivery, and identifying opportunities for account growth.

The ideal candidate should have strong industry knowledge, excellent networking and relationship-building skills, and a proactive approach to client servicing.

● Opportunity to manage key brands and agency relationships
● Exposure to diverse digital advertising campaigns and markets
● Ownership of client relationships and account growth
● Collaboration with sales, operations, and product teams

Role Responsibilities

● Manage key client and agency relationships and day-to-day communication
● Understand client requirements and ensure high client satisfaction
● Build long-term relationships and identify account growth opportunities

• Coordinate with internal teams for smooth campaign execution and delivery
  
• Monitor campaign performance and share regular updates and insights
  
• Resolve client and campaign-related issues proactively
  

● Identify opportunities to grow existing accounts and increase business
● Build and maintain strong relationships across brands, agencies, and industry stakeholders
● Stay updated on digital advertising trends and market developments

● Work closely with sales, operations, product, and other internal teams
● Ensure clear communication between clients and internal stakeholders

● 5+ years of experience in Account Management, Client Servicing, Digital Media, Advertising, or AdTech
● Strong understanding of the digital advertising ecosystem
● Strong networking and relationship-building skills
● Excellent communication, presentation, negotiation, and client management skills
● Proven ability to manage multiple accounts and stakeholders
● Strong commercial understanding with an ability to identify growth opportunities
● Proactive, solution-oriented, and strong team player

● Experience in AdTech, digital media, advertising agencies, publishers, or media platforms
● Existing network across brands and agencies
● Exposure to programmatic, performance, branding, or integrated digital campaigns.

• This is a field-driven role in Ho Chi Minh City
  
• Xapads does not operate a physical office in Vietnam
  
• Candidates are expected to work from agency offices, client locations, and professional workspaces
  
• This is not a work-from-home role and requires active presence within the local agency ecosystem
  

At Xapads Media, we place a strong emphasis on employee growth and continuous development. Individuals are encouraged to build expertise, take ownership of their work, and explore areas that align with their interests over time.

Our culture supports collaboration, knowledge sharing, and open communication. Teams engage in ongoing discussions, exchange ideas, and contribute to broader conversations across the business, creating opportunities for learning and thought development.

We also value moments that bring teams together—recognising achievements, sharing progress, and building a sense of collective momentum.

Xapads Media is committed to creating an inclusive environment where individuals are treated fairly and have equal access to opportunities for growth and development

Xapads Media is an equal opportunity employer. We are committed to fostering a culture of respect where everyone has equal access to opportunities and can grow in their careers.

If you are interested in this role, please send your resume and relevant details to [email protected]