Account Manager US

Reposted 8 Days Ago
Chicago, IL, USA
Hybrid
Mid level
Cloud • Productivity • Software • Cybersecurity
No bullsh*t security for developers – get code-cloud-runtime security done.
The Role
The Account Manager will manage and expand existing client relationships, focusing on customer satisfaction and upselling Aikido Security features and services.
Summary Generated by Built In

🌍 We’re making security suck less for developers.

Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We built Aikido to change that. Aikido builds developer-first security products that reduce real risk without getting in the way of shipping software. We focus on what actually matters and automate the rest.

We’re taking on legacy security tools that teams have been stuck with, and we’re winning. If you want to help us take market share and build products developers actually enjoy using, you’re in the right place.


Founded in 2022 by third-time founders, Aikido has $85M in the bank, a long runway ahead, and unicorn status. We’re building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter.

We’re looking for an Account Manager who is eager to help our clients get the most out of Aikido Security. Your role will be central in managing and nurturing relationships with our existing clients, ensuring they not only stick around but also find increasing value in our product.

Responsibilities
  • Manage and expand relationships with existing clients, focusing on upselling and maximizing customer satisfaction.

  • Execute growth initiatives aimed at expanding customer usage and value realization.

  • Identify opportunities for upselling additional features and services to existing customers.

  • Maintain and manage customer records in our CRM system.

  • Work at the intersection of sales, customer success, and product to gather and relay customer feedback to optimize product.

  • Medior/Senior profile

  • Experience with CRM, upselling strategies, client retention, and account growth

  • Very tech-savvy

  • Hungry and 'get stuff done' mentality

  • Self-starter and independent

  • Fluent in English

What you can expect
  • High-impact position in a fast-growing company

  • Fast growth of responsibility

  • Competitive salary package

  • A company that sticks to its values in an open and informal atmosphere (see our culture page on the website for more details)

  • Flexibility in working hours and a hybrid culture

  • You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation, or any disability.

Skills Required

  • Experience with CRM
  • Upselling strategies
  • Client retention
  • Account growth
  • Tech-savvy
  • Hungry and proactive mindset
  • Independent and self-starter
  • Fluent in English
Am I A Good Fit?
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The Company
HQ: Ghent
114 Employees
Year Founded: 2022

What We Do

Secure code, cloud, and runtime in one central system. Find and fix vulnerabilities automatically, with Aikido AI. Get security done. World-class engineering teams choose Aikido to secure everything they build, host, and run: 1) One platform, total coverage. 2) Automate remediation, end-to-end. 3) Eliminate security debt. Get the fix, not the ticket. Aikido gets developers back to building.

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