Account Manager US

Reposted 7 Days Ago
Chicago, IL, USA
Hybrid
Mid level
Cloud • Productivity • Software • Cybersecurity
No bullsh*t security for developers – get code-cloud-runtime security done.
The Role
The Account Manager will manage and expand existing client relationships, focusing on customer satisfaction and upselling Aikido Security features and services.
Summary Generated by Built In

🌍 We’re making security suck less for developers.

Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We built Aikido to change that. Aikido builds developer-first security products that reduce real risk without getting in the way of shipping software. We focus on what actually matters and automate the rest.

We’re taking on legacy security tools that teams have been stuck with, and we’re winning. If you want to help us take market share and build products developers actually enjoy using, you’re in the right place.


Founded in 2022 by third-time founders, Aikido has $85M in the bank, a long runway ahead, and unicorn status. We’re building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter.

We’re looking for an Account Manager who is eager to help our clients get the most out of Aikido Security. Your role will be central in managing and nurturing relationships with our existing clients, ensuring they not only stick around but also find increasing value in our product.

Responsibilities

  • Manage and expand relationships with existing clients, focusing on upselling and maximizing customer satisfaction.

  • Execute growth initiatives aimed at expanding customer usage and value realization.

  • Identify opportunities for upselling additional features and services to existing customers.

  • Maintain and manage customer records in our CRM system.

  • Work at the intersection of sales, customer success, and product to gather and relay customer feedback to optimize the product.

  • Medior/Senior profile

  • Experience with CRM, upselling strategies, client retention, and account growth

  • Very tech-savvy

  • Hungry and 'get stuff done' mentality

  • Self-starter and independent

  • Fluent in English

What you can expect

  • Short decision lines. Big ownership. Shape the projects that matter and ship fast.

  • Grow as fast as we do. Take on more, own more, and carve out your own path.

  • Top-tier tech pay and equity.

  • High trust, strong values, zero corporate BS.

  • Flexibility in working hours.

  • A company that sticks to its values in an open and informal atmosphere.

We hire for talent, drive, and potential. Everything else is noise.

Skills Required

  • Experience with CRM
  • Upselling strategies
  • Client retention
  • Account growth
  • Tech-savvy
  • Hungry and proactive mindset
  • Independent and self-starter
  • Fluent in English

Aikido Security Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aikido Security and has not been reviewed or approved by Aikido Security.

  • Fair & Transparent Compensation Compensation is positioned as competitive, with multiple postings emphasizing “top‑tier tech pay” and some U.S. roles listing clear salary ranges. This signals market‑aligned pay practices, particularly across go‑to‑market openings.
  • Equity Value & Accessibility Equity is prominently highlighted in role descriptions and described as “discussable” for early or high‑impact hires. This framing suggests meaningful ownership opportunities are available in select cases.
  • Wellbeing & Lifestyle Benefits Flexible working hours, remote‑first or hybrid setups, and periodic company gatherings are repeatedly emphasized. These elements provide lifestyle‑oriented perks that complement cash and equity.

Aikido Security Insights

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The Company
HQ: Chicago, Illinois
300 Employees
Year Founded: 2022

What We Do

Secure code, cloud, and runtime in one central system. Find and fix vulnerabilities automatically, with Aikido AI. Get security done. World-class engineering teams choose Aikido to secure everything they build, host, and run: 1) One platform, total coverage. 2) Automate remediation, end-to-end. 3) Eliminate security debt. Get the fix, not the ticket. Aikido gets developers back to building.

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