Account Manager (UK)

Role Description – Account Manager 

About Greenpark 

Greenpark is a global, award-winning, performance-driven content leader and brand publishing agency. Our Purpose is to help brands create meaningful connections that impact people’s lives through performance-driven content for search and social. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house model. 

We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberley Clark, Kellogg’s, Emma Sleep, De Beers and more. 

Our Values 

As a company, we strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive’, ‘Acting Together’, ‘With Kindness’ are the values that guide us. 

About the role 

We’re looking for a bright, proactive Account Manager to join our client services team. 

You’ll play a key role supporting the delivery of creative and digital projects for some of our most exciting clients — helping keep work moving, on brief, on time, and always aligned to client goals. 

No two days are the same: one moment you might be coordinating content creators, the next shaping a data & insight brief with our SEO team, or helping deliver a digital PR campaign. That variety should excite you. 

You’ll ideally have 1–2 years’ experience in a marketing, agency, or digital environment and a can-do, self-starter attitude. We’ll coach and upskill you — what matters most is your curiosity, ownership, and drive to make things happen. 

Your day-to-day focus: You’ll be the connector who keeps clients and internal teams in sync - helping transform ideas into campaigns or workflows that deliver measurable results. By staying close to clients’ needs, managing the detail, and keeping communication clear, you’ll ensure great creative work lands smoothly and builds lasting client trust. 

What you’ll do 

• Act as a day-to-day contact for your clients, keeping them informed on project progress, next steps, and actions, while developing a natural, personable rapport 

• Take and review briefs with the Account Director/Client Partner and project team, helping translate client objectives into clear internal actions and deliverables 

• Coordinate Greenpark’s response to briefs, bringing together the right internal specialists (strategy, creative, social, influencer, paid media, etc.) to deliver great work 

• In partnership with Project Management/Delivery keep internal teams aligned with up-to-date information, ensuring delivery stays on brief, on time, and on budget 

• Lead or support regular project status updates (client and internal) 

• Develop an understanding of your clients’ business challenges, competitors, and wider industry landscape; sharing relevant insights with your team. 

• Begin applying a strategic lens to deliverables, learning how each project fits into the bigger picture 

• Skilled at coordinating teammates and clients across time zones and remote setups, keeping communication clear and projects moving smoothly 

Business Development and Commercial Awareness 

• Ensure work progresses efficiently and to a high standard, keeping clients updated so that scopes can be closed smoothly and new opportunities raised 

• Maintain day-to-day awareness of project financials by staying in close communication with the Project Manager. Flag any potential budget risks early and help keep projects on track 

• Support the Account Director, Client Lead, and finance team by providing timely updates on the financial health of projects and accounts, following internal finance processes as required 

• Be proactive in identifying opportunities to upsell, develop new work, or explore new areas that align with team and business targets 

About you 

• 2+ years’ experience in a marketing, digital, or agency role (client services, account, or project coordination) 

• Required working knowledge of Technical SEO and Search 

• Interest in digital media, AI, paid and owned content, social, and influencer marketing; and how brands connect with audiences online; ideally with experiences to demonstrate 

• Highly organised with strong attention to detail and timely follow-through 

• Confident communicator, both written and verbal, with a professional and positive attitude 

• Collaborative team player who is calm, curious, and solution-oriented under pressure 

• Brings a self-starter mindset and growth attitude; keen to learn and contribute to a supportive, fast-paced environment 

• Demonstrate Greenpark’s core values: 

• Strive: Take ownership, ask questions and seek feedback to continually improve your work and growth 

• Act Together: Collaborate closely with delivery teams, keep everyone aligned and strengthen the collective outcome 

• With Kindness: Communicate openly and respectfully, bringing empathy and composure to every interaction 

How we’ll support you 

• 25 days of holidays + UK bank holidays and your birthday off. 

• Christmas Closure - (extra days on top of your holiday allowance!) 

• A monthly entertainment subscription paid by the company (e.g. Amazon Prime, Netflix, Spotify, etc) 

• Private pension and private healthcare insurance. 

• Access to Free VDU Eye Tests and Employee Assistance Programme (EAP). 

• Participate in wellness and peer recognition initiatives (e.g. On The Spot Awards and Value Champion Awards). 

• Referral Bonus Scheme.  

• Social Events – Join us for our major annual social events: Spring, Summer, Halloween and Christmas parties, plus many other ad-hoc events.  

• Enhanced maternity/paternity leave allowances. 

• WFA policy – work from abroad for up to 4 weeks per year. 

• Yearly Calm subscription 

• Access to Learning and Development platforms and courses to further career 

At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we’re committed to ensuring everyone’s voice is heard and everyone can thrive. 

All applications shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other protected characteristics.