Account Manager - UK & Ireland

About GetYourGuide

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 200 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 15 local offices around the world. Visit our careers website to learn more.

The Role:

We’re seeking an enthusiastic and results-driven Account Manager to join our Sales Team in our London office. In this role, you will play a pivotal part in our growth by managing our top accounts. Your focus will be on nurturing and growing relationships with them, ensuring their success, and maximizing their value from the relationship. You will be at the forefront of the travel experience industry, and support GetYourGuide’s growth in the UK and Ireland.

You will:

• Manage and grow a book of existing supplier accounts consisting primarily of Tours and Experience providers to achieve your goals
• Pitch and win defined growth opportunities such as increasing availability, negotiating commission increases, and bringing online new activities with existing partners
• Solve customer and supplier issues such as maintaining a low cancellation rate and troubleshooting connectivity problems
• Review activity performance, provide regular reports and insights, and proactively share  opportunities for improvements to make your accounts successful
• Represent GetYourGuide at relevant regional events and conferences

Who you are

• 3-5+ years experience in Sales or Account Management; Travel Tech or OTA Industry  is a plus
• Proven track record of meeting and exceeding sales targets
• Strong communication and problem-solving skills
• Highly analytical with an ability to work with data and relevant tools
• Excellent relationship-building, and sales & negotiation skills
• Passionate about traveling and getting out to your markets, visiting our local partners, and discovering new opportunities

How we set you up for success:

• Invest in your development with an annual personal growth budget
• Company Pension Scheme with Aviva
• Enjoy flexibility with a hybrid work-from-home and telecommuting policy
• Save on transportation costs with discounted public transportation tickets. (Travel card zone 2 fully paid by GYG)
• Support your loved ones with generous maternity and paternity leave policies

And more...

We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via [email protected].

We are an equal-opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application. 

Important notice: Protect yourself from recruitment scams

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to [email protected]. Stay vigilant and protect yourself from recruitment scams.

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