At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We are looking for a Retail Development Specialist to join a senior team managing Wolt’s most strategic supermarket partnerships in Israel. This is not a traditional sales role — it is a highly operational, analytical, and partner-facing position focused on driving performance, improving processes, and leading strategic retail partnerships end-to-end.
In this role, you will manage a portfolio of 3–4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership.
- Own the end-to-end management and development of strategic enterprise supermarket accounts on Wolt.
- Analyze business and operational performance to identify growth opportunities, bottlenecks, and operational inefficiencies.
- Lead proactive operational improvement initiatives with field stakeholders such as pickers, store managers, and operations teams, focusing on topics like picking times, rejection reasons, availability, and fulfillment quality.
- Conduct trainings and onboard partners on Wolt’s operational tools, workflows, and advanced platform capabilities.
- Build and maintain strong relationships with senior stakeholders at partner headquarters, including leading quarterly business reviews and strategic discussions.
- Drive commercial and marketing initiatives together with partners, including campaigns, assortment optimization, storefront visibility, and growth opportunities.
- Handle complex escalations and coordinate cross-functional problem solving, including cases involving technical or operational issues.
- Conduct regular visits to supermarket branches across Israel to support operational excellence and partner success.
- Monitor KPIs and performance metrics using BI and analytics tools, translating data into actionable business insights.
- 4+ years of experience in B2B Account Management, Customer Success, or similar partner-facing operational roles.
- Proven experience managing complex enterprise accounts and working with senior stakeholders.
- Strong analytical capabilities and hands-on experience working with BI tools such as Looker, Tableau, Power BI, or similar.
- Advanced Excel skills — ability to analyze data, identify trends, and drive decisions independently.
- Experience leading operational improvement initiatives and managing multiple stakeholders simultaneously.
- Strong communication and presentation skills, with the ability to influence both field teams and senior management.
- Highly organized, proactive, and comfortable working in a fast-paced environment.
- Bachelor’s degree in Business Administration, Economics, Industrial Engineering, or a related field — mandatory.
- Fluent in Hebrew and English.
- A unique opportunity to join one of Europe’s fastest-growing tech companies and shape the future of retail.
- Exposure to strategic enterprise partnerships and large-scale retail operations.
- A highly impactful role with ownership, autonomy, and visibility across the organization.
- Hands-on learning, supportive teammates, and strong growth opportunities.
- Great benefits and a collaborative work environment.
If this sounds like your next career step, we’d love to hear from you! We review applications on a rolling basis. The process typically includes:
- Talent Acquisition interview
- Hiring Manager interview
- Senior leadership interview
- Practical assignment
- Reference checks
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Skills Required
- 4+ years of experience in B2B Account Management, Customer Success, or similar partner-facing operational roles.
- Proven experience managing complex enterprise accounts and working with senior stakeholders.
- Hands-on experience with BI tools such as Looker, Tableau, or Power BI.
- Advanced Excel skills for data analysis and trend identification.
- Experience leading operational improvement initiatives and managing multiple stakeholders.
- Strong communication and presentation skills, with ability to influence field teams and senior management.
- Highly organized, proactive, and comfortable working in a fast-paced environment.
- Bachelor's degree in Business Administration, Economics, Industrial Engineering, or related field (mandatory).
- Fluent in Hebrew and English.
Wolt Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolt and has not been reviewed or approved by Wolt.
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Equity Value & Accessibility — Corporate postings highlight equity as part of the compensation package, offering ownership potential alongside salary and benefits. Mentions of stock in certain locations indicate accessible participation beyond base pay.
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Leave & Time Off Breadth — Job materials describe generous vacation allowances and strong time‑off policies in several markets. A global parental‑leave policy with top‑ups beyond statutory levels is also cited.
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Wellbeing & Lifestyle Benefits — Materials describe wellness support such as an Employee Assistance Program, fitness or sports perks, and product credits or discounts. Country‑specific allowances and perk platforms add practical lifestyle value in some locations.
Wolt Insights
What We Do
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
