Description
We’re growing our enterprise sales team and are looking for a Strategic Account Manager to cultivate and expand relationships with our largest and most complex customers across North America. In this senior role, you will act as a trusted advisor to key accounts, aligning our solutions to their business goals and driving long-term value.
Your mission will be to deepen executive relationships, identify growth opportunities, and ensure Apryse becomes an indispensable partner for our customers’ digital transformation strategies. By understanding their priorities and challenges, you’ll lead cross-functional teams to deliver innovative solutions that expand adoption, strengthen retention, and create new business opportunities.
Responsibilities
- Own and grow a portfolio of Apryse’s largest enterprise customers, ensuring long-term satisfaction and success.
- Develop and execute comprehensive account plans that identify opportunities for expansion, cross-sell, and upsell.
- Build and maintain strong executive relationships across multiple lines of business and technical stakeholders.
- Partner with customer success, solutions engineering, and product teams to ensure customers achieve measurable business outcomes with Apryse.
- Lead strategic business reviews with key accounts, positioning Apryse as a long-term digital transformation partner.
- Anticipate customer needs and proactively identify opportunities to deliver additional value.
- Effectively manage renewal cycles, negotiating terms and ensuring seamless continuity of service.
- Stay current on competitor offerings and market trends to position Apryse as the clear leader.
- Consistently exceed account growth and retention targets.
Requirements
- 7+ years of experience managing strategic or enterprise accounts in B2B SaaS, with a proven track record of expanding account revenue.
- Demonstrated success in building multi-level executive relationships and navigating complex organizations.
- Strong account planning, business review, and consultative selling skills.
- Exceptional communication, negotiation, and executive presentation abilities.
- Experience managing multi-million-dollar account portfolios with year-over-year growth.
- Skilled in leveraging Salesforce CRM to manage accounts, forecasts, and activity.
- Collaborative and resourceful, able to lead cross-functional teams toward shared outcomes.
- Bachelor’s degree required; advanced degree or technical background a plus.
Benefits
- Competitive base salary plus variable compensation tied to account growth.
- Generous PTO to support rest and recharge.
- Opportunity to partner with some of the world’s most recognized enterprises.
- Highly autonomous role where your expertise shapes customer outcomes.
- A collaborative, supportive team culture with strong growth opportunities.
- Excellent work-life balance.
- A diverse and inclusive workplace where we succeed together.
Company Description
As the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications, Apryse is committed to delivering cutting-edge solutions that empower enterprises to achieve their goals.
Our customers include global leaders such as IBM, Autodesk, DocuSign, Boeing, and Microsoft, alongside thousands of other organizations that rely on Apryse to streamline document workflows. With our XODO app boasting 25M+ installs worldwide, our technology is trusted by millions across industries.
Equal Opportunity Statement
We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status, or any other factors prohibited by law. Apryse will provide reasonable accommodations for qualified individuals.
Top Skills
What the Team is Saying
What We Do
Apryse, previously known as PDFTron, takes document solutions to the next level, making work better and life simpler.
As a global leader in document processing technology, Apryse gives developers, enterprise customers, and small businesses the tools they need to reach their document goals faster and easier.
Apryse’s market-leading SDK drives digital transformation and powers next-generation software applications with dynamic document viewing, annotation, processing, and conversion capabilities, as well as advanced features such as document understanding, data extraction, and redaction.
Apryse technology supports all major platforms and dozens of unique file types, including support for PDF, MS Office, and CAD formats. It’s an easier and faster way to build document functionality, making your developers more productive and your users happier.
Our product portfolio includes the Apryse developer suite with server, mobile, and web SDKs, iText’s PDF SDK, and low-code integrations. Xodo and eversign cover Small-Mid-sized businesses.
Why Work With Us
Here at Apryse, we live by four core values — Win Together, Always Learning, Quality First, and Strength in our Differences. Brought together with a common goal, every team member is a crucial piece of the puzzle, and our collective success is a direct outcome of the dedication and passion of our people.
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Apryse Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Like our customers, we believe that talent transcends borders. This is why we are a remote first company with offices around the globe. Employees near an office can come in as often or as little as they like.
